MyChart Phishing Scam Alert

Health systems and patients across the country are being targeted by a new phishing scam that uses the MyChart® name and logo to appear legitimate. MyChart is Epic's patient portal.

The fraudulent emails may reference a "MyChart Senior Health Package," Medicare-related wellness benefits or a free health kit. Recipients may be prompted to click a button or link to confirm their address or provide additional information. These emails are not authentic MyChart communications.

Anyone who receives an email like this should not click any links or buttons, reply to the message or provide personal, medical, financial or insurance information. Recipients are encouraged to report the email as phishing or junk through their email provider and then delete it.

Scammers often use familiar names, logos and language to make fraudulent messages appear trustworthy. Patients should use caution when receiving unexpected MyChart messages and avoid clicking links or providing information if they are unsure whether communication is legitimate.

More information on protecting yourself from fraud can be found in this article.