City of Arroyo Grande, CA

10/08/2025 | Press release | Distributed by Public on 10/08/2025 10:25

City Launches New Online TOT Payment Portal

PRESS RELEASE

FOR IMMEDIATE RELEASE

Wednesday, October 8, 2025

City of Arroyo Grande Launches New Online TOT Payment Portal

ARROYO GRANDE, CA - The City of Arroyo Grande is pleased to announce the launch of a new online Transient Occupancy Tax (TOT) portal, available at arroyogrande.hdlgov.com . This platform, powered by HdL Companies (HdL), allows lodging operators to conveniently manage TOT reporting and payments online - 24 hours a day, seven days a week.

"This new portal reflects the City's commitment to improving accessibility and streamlining services for our local lodging partners," said City Manager, Matthew Downing. "This new portal reflects the City's commitment to supporting local hotels and short-term vacation rental operators by improving access to essential services and simplifying the TOT reporting process."

The user-friendly HdL portal simplifies key TOT-related tasks, including:

  • Filing and paying TOT
  • Paying outstanding balances
  • Creating or signing in to an account profile
  • Reporting a problem

The new portal replaces the previous TOT submission process and is designed to improve efficiency, accuracy, and ease of use for local lodging providers.

For assistance with the new TOT platform, users can contact [email protected] or call (805) 202-4015.

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CONTACT INFORMATION:

Nicole Valentine, Director of Administrative Services

[email protected]

City of Arroyo Grande, CA published this content on October 08, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on October 08, 2025 at 16:25 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]