eClinicalWorks and Sunoh.ai Boost Provider Efficiency by 15% at Southeast Alabama Rural Health Associates

eClinicalWorks and Sunoh.ai Boost Provider Efficiency by 15% at Southeast Alabama Rural Health Associates

By: eClinicalWorks | Tags: AI Ambient Listening Technology, AI Clinical Documentation, AI medical scribe, AI Medical Transcription, Sunoh.ai | February 4th, 2026

The FQHC reports enhanced patient interaction and saving an hour daily, empowering providers across 13 locations

WESTBOROUGH, Mass. - February 4, 2026 - eClinicalWorks^®, the largest ambulatory cloud EHR, today announced that Southeast Alabama Rural Health Associates, a Federally Qualified Health Center (FQHC) based in Alabama, is using Sunoh.ai, the AI-powered medical scribe, within its practice to transform clinical documentation and enhance patient care. This AI-powered medical scribe has significantly improved workflow efficiency, allowing providers to prioritize urgent care visits.

"Sunoh.ai has transformed my efficiency by 15%," said Dr. Ben Smith, DO, FAAFP, CMO Southeast Alabama Rural Health Associates. "Since Sunoh.ai is a multilingual AI scribe, it picks up different accents and dialects, and captures more of the conversation, which has greatly increased our patient volume and improved face-to-face interactions. Providers now easily finish their notes by the end of the day, lowering burnout and cutting down the long hours spent manually documenting notes. Sunoh.ai saves at least an hour each day, freeing up time for other important tasks like phone calls, labs, and essential paperwork."

Southeast Alabama Rural Health Associates is based in Troy, Alabama, and offers comprehensive healthcare services. They specialize in cardiology, dermatology, and gastroenterology and serve as primary care providers for all age groups in the community. By integrating Sunoh.ai, the practice has greatly improved patient interactions by reducing providers' time spent on documentation, allowing them to focus on urgent care visits and increase patient volume.

"Reducing provider burnout and streamlining administrative workflows is essential in improving access to care," said Girish Navani, CEO and co-founder of eClinicalWorks. "This is especially important given the vital resources health centers provide to at-risk and uninsured individuals nationwide. The seamless integration of Sunoh.ai with eClinicalWorks is designed to meet the specific needs of health centers by reducing burnout, increasing efficiency, and enhancing patient care.

eClinicalWorks continues to lead healthcare innovation, empowering providers with AI solutions that boost operational efficiency and strengthen patient-provider connections. Trusted by over 90,000 providers nationwide, Sunoh.ai is dedicated to improving healthcare delivery and outcomes.

About Southeast Alabama Rural Health Associates (SARHA)

Established in 1983, Southeast Alabama Rural Health Associates (SARHA) is an FQHC (Federally Qualified Health Center) dedicated to providing patients with convenient, cost-effective preventive and primary health care services. Committed to serving all individuals, SARHA offers medical services to patients with private insurance, Medicare, Medicaid, and uninsured or under-insured. SARHA's mission is to deliver accessible, quality health services to community residents, regardless of their ability to pay. As a leader in rural health care delivery, SARHA aims to enhance communities' health, dignity, and wholeness. As a federal Public Health Service organization, SARHA provides financial assistance and sliding fee scale programs for those who qualify. For more information, visit https://sarha.org/.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation, offering cloud-based solutions for Electronic Health Records and Practice Management. The company supports ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems to manage their revenue cycle, patient relationships, and Population Health initiatives. A large network of over 180,000 providers and nearly 1 million medical professionals rely upon the power and scalability of the eCW Cloud for its flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. By combining innovation, leading-edge technology, and showcasing a strong commitment towards patient safety, eClinicalWorks empowers practices to grow and thrive amid the 21st-century challenges in healthcare. For more information, visit, https://www.eclinicalworks.com follow eClinicalWorks on LinkedIn, Facebook, and X/Twitter, or call (866) 888-6929.

About Sunoh.ai

Sunoh.ai is a leading medical AI scribe, working as an independent App or integrated with an EHR, designed to seamlessly transcribe natural language conversations between healthcare providers and patients into clinical documentation. The AI medical scribe offers a unique and immersive experience, making clinical documentation faster and more efficient than ever before.  For more information, visit sunoh.ai/.