PSI industry survey shows trend toward Artificial Intelligence in warehouse logistics

High investment intention among companies in Germany and Poland

Berlin, September 26, 2025 - Within the scope of the Civey survey commissioned by PSI Software SE, the degree of implementation and potential of artificial intelligence (AI) in warehouse logistics up to 2028 have been surveyed. For this, both 150 decision-makers from companies in Germany and Poland have been asked about their plans for the next three years.

Around 15 percent of the respondents stated that they already use AI in their warehouses. A further 41 percent would like to invest in this trend technology within the next three years, particularly in the areas of warehouse optimization and inventory management. According to the survey, in 2028 the degree of implementation will be in Germany 46 percent and 65 percent in Poland. German experts and managers see the complexity of technical integration as the biggest hurdle. However, in Poland, the cost of implementation is the biggest challenge.

With PSIwmsAI, PSI has developed the first AI-based platform that is directly connected to a warehouse management system. With the help of the AI solution, pilot customer LPP, a Polish clothing manufacturer, was able to reduce its picking routes by more than 30 percent, among other things. For this, PSIwms AI has received the Best Product Award at the LogiMAT 2025.

About the survey and methodology: Civey is a product of Civey GmbH and offering digital market and opinion research, collecting data in Germany's largest open-access panel. The survey was conducted among 300 logistics specialists and executives from Germany and Poland, two of Europe's most important logistics markets. In each country, 150 decision-makers from a wide range of industries were surveyed.

In its detailed report "AI in the warehouse - what's keeping the logistics industry busy," PSI offers detailed insights into the results of the survey.

The PSI Group develops software products for optimizing the flow of energy and materials for utilities and industry. As an independent software producer with more than 2,300 employees, PSI has been a technology leader since 1969 for process control systems that ensure sustainable energy supply, production and logistics by combining AI methods with industrially proven optimization methods. The innovative industry products can be operated on-premises or in the cloud.