West Virginia Did Not Comply With Intake, Screening, Assessment, and Investigation Requirements for Responding to Reports of Child Abuse and Neglect

25-A-01-124.01 to ACF - Open Unimplemented

Update expected on 03/25/2026

We recommend that the West Virginia Department of Human Services, Bureau for Social Services take appropriate steps to ensure child welfare workers perform all required procedures within the intake assessment and the initial assessment processes as required.

25-A-01-124.02 to ACF - Open Unimplemented

Update expected on 03/25/2026

We recommend that the West Virginia Department of Human Services, Bureau for Social Services provide training to supervisors on the requirement to notify mandated reporters of whether the referral was accepted for assessment or screened out.

25-A-01-124.03 to ACF - Open Unimplemented

Update expected on 03/25/2026

We recommend that the West Virginia Department of Human Services, Bureau for Social Services develop a new system edit to prevent an incorrect safety assessment decision based on the impending safety threats selected.

25-A-01-124.04 to ACF - Open Unimplemented

Update expected on 03/25/2026

We recommend that the West Virginia Department of Human Services, Bureau for Social Services develop written policies and procedures that include a requirement for supervisors to monitor child welfare worker progress to ensure interviews with children and adults are conducted as required; and aging reports on a weekly basis to promptly identify delays in closing out the initial assessment within 30 days as required.