AEP Ohio Launches Free Virtual Home Energy Savings Walkthrough Program

GAHANNA, Ohio - AEP Ohio has launched its new Virtual Home Energy Savings Walkthrough program, giving residential customers a convenient way to better understand their home's energy use and identify personalized opportunities to save money and energy.

The free program connects customers with a trained AEP Ohio Energy Advisor through a live video call using a smartphone or tablet. During the virtual appointment, the advisor guides customers through key areas of the home, evaluates energy use and provides customized recommendations to improve efficiency and reduce energy costs.

"Energy efficiency starts with understanding how your home uses energy," said Deanna Gilliland, AEP Ohio energy efficiency and consumer programs manager. "The Virtual Home Energy Savings Walkthrough gives customers personalized recommendations that can help them make informed decisions about improving their home's energy efficiency and managing their energy costs."

During the walkthrough, advisors evaluate several areas of the home, including:

• Heating and cooling equipment
• Attic insulation and air sealing
• Windows and doors
• Water heating equipment
• Lighting
• Thermostats
• Appliances and electronics
• Showerheads and faucet aerators
• Ductwork and insulation

Following the appointment, customers receive a personalized energy report by email outlining recommended improvements and practical steps they can take to increase efficiency. While the program does not include equipment installation or replacement, it helps customers prioritize upgrades that could have the greatest impact on energy savings.

Scheduling a Free Virtual Walkthrough
Customers can schedule an appointment online or by calling 888-262-8770 between 8 a.m. and 5 p.m. Monday through Friday. For more information, visit AEPOhio.com/VirtualWalkthrough.

###

About AEP Ohio

?AEP Ohio is based in Gahanna, Ohio, and is a unit of American Electric Power. AEP Ohio provides electricity to 1.5 million customers. News and information about AEP Ohio can be found at AEPOhio.com.

About AEP

American Electric Power (Nasdaq: AEP) is committed to improving our customers' lives with reliable, affordable power. We plan to invest $78 billion from 2026 through 2030 to enhance service for customers and support the growing energy needs of our communities. Our nearly 18,000 employees operate and maintain the nation's largest electric transmission system with 40,000 line miles, along with more than 252,000 miles of distribution lines to deliver energy to 5.6 million customers in 11 states. AEP also is one of the nation's largest electricity producers with approximately 33,000 megawatts of diverse owned and contracted generating capacity. We are focused on safety and operational excellence, creating value for our stakeholders and bringing opportunity to our service territory through economic development and community engagement. Our family of companies includes AEP Ohio, AEP Texas, Appalachian Power (in Virginia, West Virginia and Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana, east Texas and the Texas Panhandle). AEP also owns AEP Energy, which provides innovative competitive energy solutions nationwide. AEP is headquartered in Columbus, Ohio. For more information, visit aep.com.