Cybersecurity Awareness Month: Protect Yourself From Fraudulent Emails

October is Cybersecurity Awareness Month, a time to raise awareness about online threats and the importance of protecting personal and financial information. As part of this effort, the City of Santa Fe is reminding residents and businesses to stay alert for fraudulent emails.

These emails attempt to solicit payment for items such as:

• City-issued licenses

• Fees

• Utility billing

Please be aware that these messages are not legitimate.

How the City of Santa Fe Accepts Payments

The City of Santa Fe only receives payments through the following methods:

• ACH payments through an established vendor system

• Checks mailed to a verified City address

• Payments processed through an official City payment portal
  

The City does not request payment or banking changes via unsolicited email.

Steps to Take Before Making a Payment

Before submitting any payment or responding to a payment request, residents and businesses should:

• Call the City of Santa Fe Constituent Services at 505-955-6949 to verify the request

• Confirm the invoice through an existing vendor or payment system

• Validate any banking or payment changes through a known City contact, not the email sender

If you receive a suspicious email claiming to be from the City of Santa Fe, do not respond or send payment until the request has been verified.

Thank you for helping protect yourself and others from fraud.