HEI - Hawaiian Electric Industries Inc.

03/13/2026 | Press release | Distributed by Public on 03/13/2026 20:40

4 p.m. update: Hawaiian Electric working on power restoration

4 p.m. update: Hawaiian Electric working on power restoration

Some customers likely to be without power overnight

  • Approximately 121,020 customers are without power as of 3:30 p.m.
  • We urge customers to be safe; avoid downed power lines and standing water

Release Date: 3/13/2026

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HONOLULU, March 13, 2026 - Hawaiian Electric crews are making progress restoring power to approximately 121,020 customers on Oahu, Hawaii Island and in Maui County who were affected by severe thunderstorms and powerful winds. However, some customers in Maui County and on Oahu should prepare to be without power overnight. With hazardous weather conditions ongoing, Hawaiian Electric still urges all customers to continue to plan for possible extended outages.

As of 4 p.m.:

  • Oahu: About 115,300 customers are without power in various locations across Oahu. Crews plan to work into the night, as long as weather conditions are safe, to restore power. Currently, Hawaii Kai and East Honolulu customers are being serviced by a single transmission line. Should the storm damage the remaining line, customers in this area should prepare for an overnight (or longer) outage as the steep terrain and hazardous weather conditions will make it difficult for crews to safely access the area for repairs, which will delay restoration.
  • Maui County: About 4,500 customers are without power in various areas of Maui and should prepare for extended overnight outages due to ongoing hazardous weather conditions and until certain roads are reopened to safely address repairs.
  • Hawaii Island: About 1,220 customers are without power, primarily in the Volcano and North and South Kona areas.

Because of the dynamic nature of the storm system, outage numbers represent a snapshot in time and are subject to change as additional customers are restored and more outages occur, sometimes in the same area. Customers can view current outages and report outages on the outage map at hawaiianelectric.com and on the mobile app.

Hawaiian Electric understands that people need to know when their power will be restored and is working to keep outage maps and social media updated with information as it becomes available.

Our priorities for restoration emphasize safety and essential community services. Restoration also will take place in a manner designed to affect the greatest number of customers first.

If you are without power and see downed lines, this is the likely cause of the outage in your neighborhood. Please call our Trouble Lines (listed below) to report any downed power lines, and we'll send personnel out to inspect the damage. For your safety, always treat downed power lines as energized and dangerous, and stay at least 30 feet or more away from the lines. Customers should call 911 or our Trouble Lines to report dangerous situations, such as downed power lines or sparking electrical equipment. Please help us keep phone lines open for emergencies at this time.

Hawaiian Electric Trouble Lines

  • Oahu: 1-855-304-1212
  • Maui County: 1-855-304-8181
  • Hawaii Island: 1-855-304-9191

We are committed to keeping you informed

Hawaiian Electric communicates restoration information to customers frequently through the news media and the following mobile-friendly resources:

HEI - Hawaiian Electric Industries Inc. published this content on March 13, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on March 14, 2026 at 02:40 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]