Be prepared for severe weather this winter

Severe weather, particularly high winds, can lead to power outages and disruption of internet and phone services.

Here are some tips to help you prepare ahead of a storm warning:

• Charge Devices: Keep mobile devices and power banks charged.
• Wi-Fi Calling: Enable Wi-Fi calling for better connectivity during outages.
• Top-Up Credit: Ensure prepay phones have enough credit for emergencies.
• Battery Backup: Use a battery back-up for essential devices and internet connectivity.
• Emergency Contacts: Set up emergency contacts and Medical ID on your phone.
• Write Contacts: Keep a written list of important contacts.
• Battery-Powered Radio: Use a battery radio for updates during outages.
• Register with Providers: Inform service providers of any additional needs you have.

During Severe Weather:

• Conserve Phone Battery: Limit usage, enable battery saver mode, and lower brightness.
• Wi-Fi Calling: Use it if broadband is working and mobile networks are down.
• Mobile Hotspot: Consider using your phone as a hotspot for internet access.
• Car Power Source: You can charge devices using your vehicle's USB or power outlet.

After Severe Weather:

• Check Service Updates: Stay informed about restoration efforts.

• Report Outages: Notify your provider if you have lost service to ensure they have a record.

• Contact your provider: Inquire about credits or refunds for prolonged service outages.

We have more details on these tips to prepare for severe weather.