VFW - Veterans of Foreign Wars of the United States
09/08/2025 | Press release | Distributed by Public on 09/08/2025 09:02
'I'm So Glad I Have the Chance to Help'
Bonnie J. Gibbs lives in Detroit, Michigan, with her husband, Maurice, and their two children, Brittany and Willie.
After starting work as a secretary for the Vietnam Veterans of America in 1997, she transitioned to being a full-time VFW Accredited Service Officer with the VFW.
Gibbs spends her days assisting veterans and their spouses as they navigate the VA system.
"One of my biggest challenges is getting veterans to understand how it works," she said. "It's really complicated sometimes.
"A typical day for me is working in the field. I'm always in a different location. My day usually begins with walk-in appointments, and then I'll take phone calls in between those."
Gibbs says her favorite part of the job is seeing clients' faces when they finally get their VA disability claims approved.
"It makes me feel wonderful!" she said. "I'm so glad I have the chance to help them."
Learn more about the VFW's National Veterans Service (NVS) program.
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