Blue Cross NC Encourages Early Prescription Refills for Members Ahead of Winter Storm

DURHAM, N.C. - In anticipation of a major winter storm, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) customers can access early prescription refills through February 20 , 2026, to ensure they can continue taking their prescription drugs without interruption.

This action follows a declaration of a S tate of Emergency by Gov. Josh Stein

Early prescription refills for Blue Cross NC customers must be made while the state of emergency declaration is in effect. Customers with questions about their prescription drug coverage may contact the customer service number on their Blue Cross NC card. Members with questions about their coverage may log in to their self-service portal at blueconnectnc.com to send a secure message . The early prescription refill policy does not apply to controlled substances. Blue Cross NC will continue to update customers through the company's social media channels.

Please remember: Blue Cross NC always advises members to go to their nearest hospital during an emergency.