New York RAC – Provider Portal Launched

Performant, the NYS Office of the Medicaid Inspector General's (OMIG) New York Medicaid Recovery Audit Contractor (RAC), has implemented a portal that enables providers to exchange data and information (including PHI) more effectively and efficiently.

The recently established New York RAC - Provider Portal enables providers to receive and respond to correspondence from Performant, on behalf of OMIG. In addition to providing a secure, portal-based solution to receive documents and provide responses, the portal allows providers to download copies in a PDF format that can be easily transferred into their EHR or practice management software. Documents exchanged in the portal are accessible throughout the audit process, which includes 60-days post providers' receipt of a Final Audit Report (FAR). While providers will continue to receive a certified mail copy of the documents as required, these documents that are accessible via the portal prior to receipt of the copy via mail affords providers added time to review and process requested information.

For additional information on the portal, including registration information and guidance, please visit OMIG's website at: Medicaid Recovery Audit Contractor | Office of the Medicaid Inspector General.

Performant's Provider Services team is happy to assist providers that have questions via email at: [email protected] or by phone at: 866-227-5742, Monday - Friday, 9am to 5pm EST.