Samsung and Altitude Trampoline Park Franchisees Unveil Tech-Forward Guest Experiences

Samsung Electronics America today announced the launch of a new pilot program with Altitude Trampoline Park, the premier indoor family entertainment destination, to deploy display solutions powered by its Visual eXperience Transformation (VXT) content management system (CMS) across 10 locations.

Welcoming thousands of visitors daily, Altitude Trampoline Park seeks to replace legacy tools and static signage with a unified digital ecosystem that combines 4K UHD displays, the cloud-native VXT CMS and CieloVision™ AI monitoring. Together, the signage and solutions enable franchise owners to seamlessly showcase fresh branding visuals, maintain consistent communication and enhance safety in real time.

"VXT was built for the scale and speed of today's connected businesses," said Heather Gramcko, Executive Director of Solutions & Services, Samsung Electronics America. "It marks the next evolution in digital display management, giving franchise operators and national brands a smarter, more strategic way to engage audiences and manage their operations. Altitude Trampoline Park is a powerful example of that vision in action, and using VXT to not only unlock new efficiencies, but also to deliver dynamic, engaging experiences across locations."

A leap forward in the guest experience

From check-in to concessions, Altitude Trampoline Park now provides a seamless, technology-forward guest journey. Front desks, food counters and private party rooms are outfitted with new Samsung 65" QBC Series 4K UHD displays, which feature dynamic, appealing visuals that keep families informed and entertained.

Upon entering the parks, VXT-powered content streamlines check-ins and guides guests through waivers, reducing wait times and creating a smoother start to their visit. In the concessions areas, digital menu boards replace static signage, giving customers real-time updates about promotions and new offerings. Franchise owners can now easily test ads or schedule deals for specific times of the day or for intended crowds.