AHEAD Named in 2026 Gartner® Peer Insights™ “Voice of The Customer”: Managed Detection and Response

CHICAGO - April 16, 2026 - AHEAD, a leading provider of managed security and cloud infrastructure solutions, today announced its recognition in the 2026 Gartner® Peer Insights™ Voice of the Customer: Managed Detection and Response report. In the report's "Willingness to Recommend" analysis, 100% of customers leveraging AHEAD's Managed Detection and Response (MDR) services indicated they would be willing to recommend the company, based on 24 eligible reviews in the 18-month period ending January 31, 2026.

The Gartner Peer Insights Voice of the Customer synthesizes verified end user reviews into insights for buyers of technology and services. Vendors included in the MDR report have at least 20 eligible reviews and 15 or more ratings for "Capabilities" and "Support/Delivery," with the overall market totaling 1,914 published reviews and ratings.

"To us, our placement as a Strong Performer in the Gartner Peer Insights 'Voice of the Customer' for Managed Detection and Response validates that our strategy to be an industry leader with a heavy focus on the client experience is working," said Keith Odom, EVP of Services at AHEAD. "By unifying cloud, infrastructure, and security into a single operating model, we help clients detect and contain threats faster, reduce complexity, and materially lower risk-outcomes that are specifically reflected in this customer feedback."

Gartner defines MDR services as those that provide customers with remotely delivered Security Operations Center (SOC) functions, allowing organizations to perform rapid detection, analysis, investigation and response through threat disruption and containment. MDR providers typically offer a turnkey experience, using a predefined technology stack that spans endpoints, networks, logs and cloud, with telemetry analyzed in the provider's platform and an analyst team performing threat hunting and incident management.

AHEAD's MDR services are delivered through its next-gen Managed SOC - a 24×7 managed security operations service that monitors, detects, investigates, and responds to threats across an organization's endpoints, networks, identities, cloud, and logs. Additionally, AHEAD MDR provides:

• Next-gen Security Information and Event Management (SIEM) and observability: Cloud-based SIEM and monitoring that leverages advanced analytics to correlate metrics and logs across the environment to detect and triage suspicious activity and security events.
• Automated detection and response: AI-driven playbooks and orchestration that reduce false positives, compress alert volumes, and execute repeatable responses for common attack tactics, continuously learning from new threat patterns to improve speed and accuracy over time.
• Endpoint and firewall protection: Managed endpoint detection and response plus proactive firewall monitoring, tuning, and policy management.
• Outcome-driven operations: Industry-leading Mean Time to Respond (MTTR) with significant reductions in triage time for critical events, aimed at lowering risk and keeping operations online.

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About AHEAD

AHEAD accelerates strategy into execution by engineering integrated solutions across infrastructure, applications, data, and security. We modernize platforms and workflows, applying AI to unlock the full impact of people and technology - building what others only blueprint.

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