Zensar launches ZenseAI: Pioneering Agentic AI Platform for Enterprise transformation

Zensar launches ZenseAI: Pioneering Agentic AI Platform for Enterprise transformation

Media Release | 15 Sep 2025

Zensar Technologies, a leading experience, engineering, and engagement technology solutions company, announced the launch of ZenseAI, its next-generation agentic AI platform. This innovative platform represents a major leap in how organizations can unlock the hidden potential of enterprise Intelligence using cutting-edge AI and provide hand-crafted experiences to both clients and employees.

This platform enables Zensar to help clients accelerate their enterprise-wide AI adoption in a responsible, transparent, and impactful manner. ZenseAI introduces a modular, composable, and enterprise-ready AI platform that supports diverse use cases across industries and personas.

Key Platform Highlights and Capabilities

ZenseAI is a GenAI accelerator that leverages data/knowledge, code, and historical tickets to build connected intelligence with human-like understanding. It powers multi-modal search and delivers enterprise-ready agentic experiences across personas and lifecycles

• Architecture: Modular and composable, with components like ZenseAI.Engineering and ZenseAI.Data for multi-agent orchestration.
• Compatibility: Works with any LLM/SLM and deploys on any cloud.
• Governance: Includes prompt guardrails and agent observability for ethical AI.
• Capabilities: Multi-modal search, contextual understanding, system integration, persona-based experiences, and AI democratization-boosting velocity, reducing TCO, and optimizing costs.

Manish Tandon, CEO and Managing Director, Zensar, said, "ZenseAI is built to handle real-world complexity by integrating data, historical knowledge, and workflows - creating a new standard for enterprise AI platforms that are intuitive, secure, and actionable. With ZenseAI, we are redefining how enterprises engage with AI. Its composable, responsible, and scalable foundation enables us to deliver tailored, high-impact experiences across our client ecosystem - seamlessly and securely. "

ZenseAI addresses enterprises' fundamental challenge: scattered, inaccessible, and decontextualized knowledge. By sensing patterns, mapping relationships, and enabling intuitive interactions, ZenseAI helps clients accelerate decision-making with intelligent insights, increase operational efficiency by automating complex workflows, and enhance employee and customer experiences with context-aware, human-like responses.

ZenseAI also addresses the key challenge of impactful enterprise-wide AI adoption through seamless integration, modular deployment, and in-built governance and observability solutions, which ensure ethical and secure AI usage. Clients gain an AI foundation that scales with their needs, adapts to evolving use cases, and measures the ROI of their transformation journey.

Vijayasimha Alilughatta, Chief Operating Officer, Zensar, added, "ZenseAI is a pivotal step in our journey to lead with innovation and intelligence. In a world overwhelmed by data and models, ZenseAI brings clarity, context, and confidence to every enterprise interaction. It's not just a platform, it's how the future of work gets built. This reinforces our position as a strategic partner who can orchestrate the AI ecosystem to help clients connect intelligence, craft purposeful, scalable experiences, and accrue significant business benefits."

Pune, September 15 , 2025

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