TNS Earns Dual Platinum Wins in 2026 Future Digital Awards for Telco Innovation

Recognized for Best Branded Calling and Best Robocall Mitigation Solutions designed for enterprises and carriers working to strengthen trust in voice communications

Transaction Network Services (TNS) has earned two platinum honors - the highest distinction - in the 2026 Future Digital Awards for Telco Innovation, recognized for both Best Branded Calling Solution and Best Robocall Mitigation Solution.

The dual recognition comes at a pivotal moment for the voice ecosystem. Across North America, enterprises are seeing fewer outbound calls answered as consumers grow increasingly cautious about unknown numbers and continued spam and impersonation activity. Industry forecasts indicate that contact center answer rates are expected to continue tightening in the coming years, placing even greater importance on call authentication, transparency and communications fraud prevention.

For enterprises, voice remains a mission-critical channel, used to deliver alerts, healthcare updates, payment notifications and essential customer service interactions. As fraud tactics evolve, legitimate businesses are prioritizing technologies that help ensure their calls are verified, clearly identified, and trusted by the customers they serve.

TNS' Platinum wins underscore its leadership in enabling trust at scale.

TNS Enterprise Branded Calling enables authenticated enterprises to display verified brand information including company name and logo - directly on incoming call screens, helping customers immediately recognize legitimate calls. Complementing this, TNS Call Guardian and the TNS Enterprise Product Suite provide Communications Service Providers (CSPs) with real-time analytics, authentication and spoof protection capabilities designed to identify and mitigate fraudulent traffic before it reaches subscribers.

"Winning Platinum in both categories reflects the industry's recognition that enhancing trust in voice requires a coordinated approach across CSPs and enterprises," said Seth Walton, General Manager, Communications Market at TNS. "Our focus is on helping both sides authenticate legitimate traffic, stop spoofing and ensure trusted calls get through. Enterprises depend on voice for critical customer engagement, and CSPs play a central role in protecting that channel. Together, our branded calling, authentication and robocall mitigation capabilities strengthen confidence in the voice ecosystem - supporting carriers, protecting enterprises and enabling consumers to answer with greater trust."

Sam Barker, VP of Telecoms Market Research at Juniper Research added: "Solutions that combine branded calling, authentication and real-time fraud analytics are becoming increasingly important as enterprises look to protect engagement rates and safeguard customers. Recognition in the Future Digital Awards highlights vendors demonstrating measurable innovation in addressing this industry-wide challenge."

Learn more about TNS Enterprise Branded Calling here.

Learn more about TNS Call Guardian and the TNS Enterprise Product Suite here.