Point B Expands Restaurant Tech Transformation Offering by Investing in a New Technology Innovation Center

For Immediate Release

May 20, 2024

Chicago, IL - Point B, a leading management consulting firm specializing in business transformation and technology services, is proud to announce an investment to build its first Restaurant Technology Innovation Center in Chicago. This expansion aims to enhance Point B's renowned restaurant tech transformation offering by creating a state-of-the-art facility designed to showcase and test the latest industry-leading technologies commonly found within the four walls of multi-unit restaurants.

Filling a Market Gap

After collaborating with numerous restaurant customers to transform their tech stacks, Point B recognized that the rapidly changing digital landscape of restaurant technologies was often causing more confusion than clarity. The new Restaurant Technology Innovation Center will address this by being the first of its kind to feature a fully integrated restaurant technology ecosystem that showcases the capabilities of multiple leading technologies side by side. This center will include best-in-class commerce platforms, back-office systems, kitchen displays, kiosks, loyalty, tipping systems, digital menu/order confirmation boards, AI woven throughout, and more.

Launching in Early 2025

The Technology Innovation Center, currently under construction in Chicago, is set to go live in early 2025. This facility will provide a dynamic environment where customers and prospects can see how various technologies work together seamlessly to improve guest and employee experience. Customers will have the opportunity to test and try modern technologies in a 'live' environment using various restaurant concept data sets (Quick Service, Table Service, Fast Casual, etc.), and explore the art of the possible with a digital appetizer - a customer tailored workshop focused on exploring a potential future state.

A Comprehensive Offering

As part of Point B's comprehensive restaurant tech stack offering, this new center will support multi-unit restaurants looking to transform their technology to achieve the following outcomes:

• Improve average unit volumes
• Drive more digital transactions
• Simplify and standardize restaurant operations
• Set up brands to scale for growth
• Serve more guests
• Enhance guest experience
• Gain better insights and access to data
• Improve speed of service

Powering the Future of the Restaurant Industry

Point B's Technology Innovation Center represents a bold step forward in the evolution of the restaurant industry. By creating a space where innovation thrives and ideas come to life, we are empowering restaurants to redefine their operations, enhance guest experiences, and drive sustainable growth. This center will not only transform how restaurants integrate technology but also inspire a new era of culinary excellence and operational efficiency.

For more information, please contact Point B's restaurant technology team at [email protected].

About Point B

Point B is a trusted consulting firm specializing in business transformation and technology services. We help organizations achieve their vision and create long-term value by leveraging technology to unlock human potential. Our approach combines industry insights, expertise, and innovative solutions to drive sustainable growth and navigate complex challenges.