03/12/2026 | Press release | Distributed by Public on 03/12/2026 12:35
INDIANAPOLIS - March 12, 2026 - CenterPoint Energy is encouraging customers to take advantage of available payment options, assistance programs and one-on-one support ahead of Indiana's winter disconnection moratorium ending on March 15.Under Indiana law, customers who receive Energy Assistance Program (EAP) assistance or who are eligible and have applied for the program are protected from service disconnection between December 1 and March 15. As that protection period ends, CenterPoint wants customers to know that help is available and that reaching out is the first step."We know that affordability is the top issue for many of our customers and we want you to know that there are resources available to help you manage your energy use and bills. Please reach out to us," said Mike Roeder, President of CenterPoint Energy Indiana. "Our teams are here to work with you. We can connect you with assistance programs, set up a payment plan or help you find ways to reduce your energy costs. The sooner you reach out, the sooner we can help you find a path forward."Steps customers can take nowFinancial assistance programs are available to help customers manage energy costs:Payment arrangements: Allow customers who are having difficulty paying their bill in full to set up a plan to pay in smaller increments over timeEnergy Assistance Program: Provides financial help to income-eligible households and is accepting applications through April 20, 2026Universal Service Fund: Helps natural gas customers who have received EAP save between 15% and 32% on their bills through May 31Township trustee assistance: Available year-round, with eligibility and support levels determined by local trustee officesCustomers can also sign up for Budget Billing to level out monthly payments or visit the Online Energy Efficiency Store to access discounted energy-saving products.For more information or to explore available resources, customers can visit CenterPointEnergy.com/ResourceHub or call 1-800-227-1376. - See more at: https://www.centerpointenergy.com/en-us/corporate/about-us/news/2207#sthash.dVg5xsac.dpuf