Adventist Health Goes Live on Epic, Uniting 27 Hospitals and More Than 440 Clinics in One Connected Health Record

Epic is live at the health system's 27 hospitals and 440 clinics in California, Oregon, and Hawaii

Adventist Health is live on Epic, moving its hospitals and clinics onto a single, connected electronic health record that gives care teams one complete view of each patient and reduces the time clinicians spend on paperwork, so they can spend more of it with the people they serve. Epic is the nation's leading electronic health record system, trusted by the majority of America's top-ranked hospitals and academic medical centers to care for their patients.

The transition, which began August 30, is the largest technology implementation in the health system's history, uniting the records behind more than 5 million patient encounters and 3 million clinic visits each year, and bringing together patient information that was previously spread across separate systems. For patients, it means their care team can see their full story in one place, improving safety, coordination, and the care experience. It represents a generational investment in the communities Adventist Health serves and in the daily work of its providers, clinicians, and care teams.

"This is, at its heart, about people and technology in service of them," said Kerry L. Heinrich, president and CEO of Adventist Health. "When a patient's full story lives in one place, we can care for them more safely and with deeper compassion. And when the technology handles the busywork, we give our clinicians and staff back what matters most, time to be fully present with the people they serve."

"A single, connected record means our providers and clinicians spend less time searching for information and more time at the bedside," said Arby Nahapetian, MD, chief clinical officer at Adventist Health. "Epic gives our care teams a complete, real-time picture of each patient, strengthening safety and helping us make better decisions together with the people we serve. A human stays at the center of every decision: these tools support our clinicians' judgment and deepen the connection between provider and patient."

Patients will notice the change right away. Adventist Health patients now have a single MyChart account for their entire care team, where they can schedule appointments, message their providers, see test results, renew prescriptions, and manage bills in one place, even when they receive care at multiple Adventist Health locations. Patients can sign up or log in at AdventistHealth.org/mychart. Nationwide, more than 325 million patients have a current electronic record in Epic, which also makes care easier to coordinate when patients are seen outside the system. Just as important is what patients will no longer have to do: repeat their history at every visit, carry records between clinics, or tell their story twice. With one connected record, their care team already knows it.

For clinicians and front-line staff, the new system introduces modern, AI-assisted tools that streamline documentation and administrative work, helping care teams focus on the patient in front of them rather than on the screen. There is always a human in the loop; the patient remains at the center. AI capabilities augment, not replace, provider decision-making and enhance opportunities for patient-provider interaction.

The implementation pairs Epic with Apple products at the point of care. Providers and clinicians use iPhone, iPad, and Apple Watch with Epic's mobile apps for secure charting, medication administration, and real-time alerts, so the record follows the clinician to the bedside rather than pulling the clinician away from it.

"Bringing 27 hospitals and more than 440 clinics onto one platform reflects years of disciplined work by thousands of people," said Jennifer Stemmler, chief information officer of Adventist Health, who led the integration. "And this is a foundation, not a finish line. With our care teams working from one connected record, we can move faster on what comes next, from AI-assisted documentation today to a more personalized, more connected experience for every patient we serve."

The move reflects Adventist Health's mission of living God's love by inspiring health, wholeness, and hope, and its commitment to investing in the quality and coordination of care across the communities it serves.

Adventist Health is grateful to its associates, providers, clinicians, Super Users, and support teams for the extensive preparation behind this historic transition.