BART - San Francisco Bay Area Rapid Transit District

08/31/2026 | Press release | Distributed by Public on 08/31/2026 11:05

The BART Customer Services Center will be open longer with a pilot for extended hours

Effective Monday, October 5, 2026, Customer Services operating hours will change to streamline operations and provide more consistent service hours.

The BART Customer Service Center @ Lake Merritt Station will now be open until 5:00pm.

The new hours are:

Monday- Friday: 8:30 AM- 5:00 PM
1st Wednesday of the month: 8:30 AM- 6:00 PM (pilot extended hours)
3rd Wednesday of the month: 8:30 AM- 12:00 PM (early closure for operational needs)

The Customer Service Office will follow the same schedule as the Customer Service Office and maintain a 24/7 voicemail 510-464-7134.

The Transit Information Center's hours will remain the same: 8:00 AM- 6:00 PM, Monday - Friday

BART - San Francisco Bay Area Rapid Transit District published this content on August 31, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on August 31, 2026 at 17:06 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]