University of Cincinnati
12/16/2025 | Press release | Distributed by Public on 12/16/2025 10:11
Limited IT support offered during winter season days
Limited IT support offered during winter season days
2 minute read December 16, 2025 Share on facebook Share on Twitter Share on LinkedIn Share on Reddit Print StoryLike
The University of Cincinnati's IT Service Desk, powered by Digital Technology Solutions (DTS), will be closed from Dec. 24, 2025, through Thursday, Jan. 1, 2026, during the university's Winter Season Days closure.
The Service Desk will resume normal operations Friday, Jan. 2, 2026.
Need help with passwords or Duo 2FA?
Go to the Passwords pageon uc.edu for info about passwords and two-factor authentication with Duo. You'll also find helpful how-to instructions in the IT Knowledge Base. We've linked directly to a few of them below.
Get how-to info in the IT Knowledge Base.
The IT Knowledge Base (KB) is home to hundreds of articles, custom UC how-to guides, FAQs, and more and is available 24/7.
Contact 24/7 Canvas Support.
24/7 support for Canvas will be available from the national Canvas Support team throughout Winter Season Days.
- Start a chat support session in Canvas. Click the "Help" icon in the left-hand navigation menu and select "Chat With Canvas Support."
- Or call 24/7 Canvas Support. Dial (513) 556-HELP (4357) from your personal phone, or 6-HELP (4357) from a university phone on campus; then, select option 3. Replace with your text
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University of Cincinnati published this content on December 16, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on December 16, 2025 at 16:11 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]