Get help with animal and plant health

Report a notifiable disease

You can report a notifiable disease 24 hours a day, 7 days a week.

England

Telephone: 03000 200 301

Wales

Telephone: 03003 038 268

Scotland

Telephone: 03000 600 704

Report a welfare concern about a farm animal

England

For urgent concerns about the welfare of a farm animal, telephone: 03000 200 301

If it's not urgent, report a farm animal welfare concern using the online form.

Wales

For urgent concerns, telephone: 03003 038 268

Email: [email protected]

Scotland

For urgent concerns, telephone: 03000 600 704

Email: [email protected]

Get help with animal health, including diseases

England

Ask a question about animal health and welfare using the online form.

Telephone: 03000 200 301

Wales

Email: [email protected]

Telephone: 03003 038 268

Scotland

Email: [email protected]

Telephone: 03000 600 704

Bovine TB

England

Email: [email protected]

Wales

Email: [email protected]

Telephone: 03003 038 268

Scotland

Email: [email protected]

Telephone: 03000 600 704

Welfare in transport

Email: [email protected]

Bee health

Email: [email protected]

Telephone: 03003 030 094

Get contact details of bee inspectors on the National Bee Unit website

Breeding and feed controls and poultry health scheme

Get help with:

Importing and exporting animals, animal products and byproducts

Imports

Get help with:

Exports

Email [email protected] to get help with:

• pet animals
• cattle, pigs, sheep and goats
• horses and ponies
• poultry and hatching eggs, birds, zoo, circus and all other live animals
• meat, dairy, fish, fishery, pet food, hides and skins, wool, pharmaceutical and other animal products

To get help with semen, ova and embryos, email: [email protected]

Animal registration and licences

Livestock and poultry registration in England

Email: [email protected]

Livestock registration in Scotland and Wales (except poultry)

Wales

Email: [email protected]

Telephone: 03003 038 268

Scotland

Email: [email protected]

Telephone: 03000 600 704

Non-TB animal movement licensing

England

Get help with non-TB animal movement licensing, including bird and animal gatherings: [email protected]

Wales

Telephone: 03003 038 268

Email: [email protected]

Scotland

Email: [email protected]

Telephone: 03000 600 704

Other registration and licences

Get help with:

Pet travel

Check what you need to do before you travel abroad with your pet dog, cat or ferret.

Contact us using the online form if you have a question about:

Telephone: 03000 200 301

Monday to Friday, 8.30am to 5pm

Invasive non-native species including sightings and breaches of legislation

Email: [email protected]

Get help with plants and seeds

England and Wales

Telephone: 03001 000 313

Monday to Friday, 9am to 5pm (7am to 8pm for urgent exports)

Scotland

Contact SASA (Science and Advice for Scottish Agriculture)

Report disease or invasive non-native species

You can report tree pests and diseases using the Tree Alert service.

To ask a question about a pest or disease, email: [email protected]

Check what to include when reporting suspected plant pests or disease.

Apply, register or get approval for something

Get help with:

Imports

Email: [email protected]

Exports

Get help with:

Endangered plant and animal species (CITES)

Get help with endangered plant and animal species (CITES):

Get technical help using IPAFFS, Plant Health Export Service and EHC Online

For help using IPAFFS (Import of products, animals, food and feed system), the PHES (Plant Health Export Service) or EHCO (Export Health Certificates Online):

Report fraud and non-compliance

Report fraud and corruption

You must send a report to APHA if you know or suspect that someone has committed fraud, bribery or corruption in relation to the safeguarding of animal and plant health.

Report non-compliance

You can also report someone for not complying with the rules for animal welfare and plant and bee controls by using the APHA Intelligence Report Form.

For any other matters regarding non-compliance, email : [email protected].

Other APHA services

Vets

Find out how to contact APHA if you're a vet.

APHA Scientific

Commercial products and services are offered by APHA Scientific.

Email: [email protected]

Disinfectant approvals

Email: [email protected]

GM inspections

Get help with investigations and inspections into genetically modified releases into the environment, including seeds, fish and animals but excluding food:

Call charges

Find out about call charges

Complaints

England

Send us a complaint using the online form.

Wales

Telephone: 03003 038 268

Email: [email protected]

Scotland

Telephone: 03000 600 704

Email: [email protected]