Salesforce Expands New York City Footprint to Fuel Agentic AI Innovation and Growth

Salesforce today announced plans for a significant expansion in New York City, a move that will allow the company to fuel the growth of Agentforce, its digital labor platform, and help prepare Salesforce's more than 3,000 local employees for the agentic AI era.

This move will also support local customers like PepsiCo, Indeed, and 1-800Accountant as they become Agentic Enterprises.

Why it matters:

• The agentic AI era represents what experts say will become a $6 trillion digital labor market opportunity.
• This real estate expansion will help the company tap into New York's thriving ecosystem of industries - from finance and tech to healthcare and media - to support enterprises of all sizes on their Agentforce journey.

Driving the news:

• The company signed a definitive lease to expand its footprint at Salesforce Tower New York, increasing its leased square footage by over 25%.
• The property, which is owned by La Caisse, a global investment group, and managed by Hines, has been the home to the company's namesake tower since 2016.
• Plans for the expansion include a new employee floor designed for collaboration, innovation, and hybrid work, a state-of-the-art training center, and a dedicated space for customer innovation.

What they're saying:

• "We're in a new era of work with the rise of autonomous AI agents, and our vision for real estate is to create the right spaces and experiences that accelerate growth and empower humans, agents, and robots to work alongside one another," said Relina Bulchandani, Executive Vice President Real Estate & Workplace Services. "New York is a critical market for Salesforce, and this expansion will help us unlock new opportunities for the Agentic Enterprise - driving innovation, engagement, and customer success."

Salesforce's commitment to New York:

• Salesforce established its New York City presence 20 years ago, later opening Salesforce Tower New York in 2016.
• As Salesforce continues to grow in New York, so does its capacity to contribute to the local community.
• Through its 1-1-1 model of philanthropy, the company has contributed $76.3 million in grants to local nonprofits, and its employees have volunteered more than 370,000 hours within New York.

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