Polsat Plus Group signs partnership agreement with Vodafone

Three-year strategic partnership agreement focused on knowledge sharing and operational best practice

Polsat Plus Group and Vodafone Group have signed a partnership agreement that will provide Polkomtel, operator of the Plus network, with access to Vodafone's international expertise, know-how and operational experience. The official signing ceremony took place at the British Embassy in Warsaw, in the presence of Deputy Head of Mission Jennifer Tyldesley.

The three-year agreement will be delivered through Vodafone Partners, Vodafone's global network of operator partnerships. It will enable Polkomtel to benefit from Vodafone's experience across a range of business and operational topics, with the aim of accelerating its growth and business transformation.

Maciej Stec, CEO of Polkomtel, the Plus network, Polsat Plus Group, said: "Our goal is to continue driving growth and improving efficiency. Through our strategic partnership with Vodafone Group, we gain access to valuable international market experience, expert know-how, and proven, state-of-the-art digital solutions. We will initially focus on leveraging these capabilities in customer service, where we are investing in AI-driven solutions and process automation, as well as in the B2B segment, where our objective is to develop new revenue streams. We are confident that these initiatives will enhance the customer experience and support revenue growth in the B2B segment."

Jan Holzberg, Director of Vodafone Partners, said: "Poland is an important and dynamic communications market, and we are delighted to welcome Polsat Plus Group to the Vodafone Partner community. By combining Polkomtel's strong local market position with Vodafone's international expertise, scale and capabilities we have an exciting opportunity to share knowledge to help drive innovation and deliver even better experiences and services for customers across Poland."

Poland is one of Central and Eastern Europe's largest telecommunications markets, with strong demand for advanced digital services from consumers and businesses. The partnership will support Polkomtel's priorities while creating opportunities for both companies to share knowledge and best practice.

The non-branded agreement relates solely to commercial cooperation and does not involve any equity participation.

Vodafone Partners works to form strategic partnerships with local operators all over the world to extend the Group's reach into growing local markets by sharing best practice in telecoms network design, operational efficiency and customer support, with partnerships in more than 40 countries.