CenterPoint Energy Inc.
10/25/2025 | Press release | Distributed by Public on 10/25/2025 21:15
9:30 PM Update: CenterPoint Energy Restores More Than 96% of Customers from First Wave; Crews on Alert as Second Wave Moves In
2025-10-25T05:00:00Z
- More than 96% of CenterPoint customer impacted by the early Saturday morning storms have been restored
- Crews remain mobilized to address damage and outages from second wave of severe storms
- Second wave expected to exit Southeast Texas by midnight or 1:00 a.m. Sunday
- Customers encouraged to stay weather-aware and follow CenterPoint channels for real-time updates
HOUSTON - Oct. 25, 2025 - A second wave of severe weather moved across the Greater Houston area Saturday night between 6:00 p.m. and midnight impacting an additional approximately 11,000 CenterPoint Energy customers.
Throughout the day on Saturday, CenterPoint frontline workers and contractors successfully restored electric service to more than 96% or 162,500 customers impacted by the first wave of severe storms that moved through the Greater Houston area early Saturday morning. At peak, approximately 169,000 of CenterPoint's 2.9 million customers were without power due to strong winds and lightning between 3-6 a.m. Crews responded to initial damages and outages even as the storm arrived overnight and full restoration efforts began in earnest around 6 a.m.
Part of the expanded workforce will continue working around the clock and overnight to restore customers impacted by Saturday's second wave.
| Saturday, Oct 25, 2025: Greater Houston Severe Weather Impacts | |||
|
Peak customer outages |
Outages restored as of 10 PM |
Customers remaining without power |
|
| Customers | 169,000 | Approx 162,500 | Approx 6,500 |
|
Percentage of impacted customers |
100% | 96% restored | 4% remaining |
"Making sure that our customers and communities have reliable electric service, even through storms and extreme weather, is core to what we do. We understand how important for our customer to have the service to power their lives and we won't stop until every customer is restored," said Jason Fabre, Vice President of CenterPoint's Special Response Team. "We're grateful for our dedicate crews and team members who prepared for these storms for several days and who showed up today and delivered for our customers."
How can customers stay updated:
- Sign up for Power Alert Service®: Get outage updates and restoration times.
- Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
- Stay safe: Visit CenterPointEnergy.com/ActionCenter and Ready.gov for storm safety tips.
-
Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.
About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.
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1,300 CenterPoint Energy frontline workers and contractors are actively working to restore service after first wave of severe storms impact Greater Houston area
- 95% of CenterPoint's 2.8 million customers not impacted by overnight severe weather
- More than 30,000 customers already restored
- Restoration updates shared on Outage Tracker and social channels
HOUSTON - Oct. 25, 2025 - A wave of severe storms containing strong winds and frequent lightning moved through the Greater Houston area early this morning from 3-6 a.m., with the hardest-hit areas seeing wind gusts up to 40 - 50 mph and up to 1.5 inches of rainfall.
Wave One: Early Saturday morning impacts
At the storms' peak, approximately 169,000 of CenterPoint Energy's 2.8 million customers in the Greater Houston area were without power. 95% of customers did not experience any interruptions in service, and more than 30,000 impacted customers have been restored as of 7:30 a.m. Crews and additional contractors are actively working to assess damage and restore the remaining 139,000 customers experiencing outages. Restoration efforts began immediately as the storms moved through the area and will continue throughout the day and CenterPoint will provide ongoing restoration updates.
Wave Two: Forecasted for Saturday night
Crews will work to restore as many customers as possible throughout the day and ahead of a second round of potentially strong storms forecasted to move through the Greater Houston area from approximately sunset to midnight tonight. Pre-positioned crews that were deployed yesterday to the company's 12 service centers will work throughout the weekend to restore are currently performing damage assessments and working to restore power safely and as quickly as possible.
"Any outage is one too many and we want our customers to know we are focused on restoring their electric service as safely and quickly as we can," said Jason Fabre, Vice President of CenterPoint's Special Response Team. "Our crews are mobilized across the impacted areas and we won't stop until the last customer is restored. We will continue working around the clock to restore service. We appreciate our customers' patience and encourage everyone to stay safe and informed as restoration continues."
CenterPoint's enhanced storm response includes:
- Large repair crews focused on major restoration work such as replacing poles, repairing overhead lines, and restoring transformers.
- Rapid response teams assessing damage and performing immediate repairs where conditions allow.
- Specialized underground crews addressing outages involving underground cables and equipment.
- Vegetation management teams clearing fallen trees and debris to ensure safe restoration.
-
Material support staff providing crews with the equipment and supplies needed to expedite repairs.
What customers should do:
- Sign up for Power Alert Service®: Get outage updates and restoration times.
- Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
- Stay safe: Visit CenterPointEnergy.com/ActionCenter and Ready.gov for storm safety tips.
-
Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.
4:30 PM Update: 95% of CenterPoint customers impacted by Saturday's first wave of severe storms have been restored since this morning
- CenterPoint remains ready for second forecasted wave of potentially severe weather
- Crews remain mobilized ahead of second wave expected between 6 p.m. and midnight
- Customers encouraged to stay weather-aware and follow real-time updates
HOUSTON - Oct. 25, 2025 - CenterPoint Energy has successfully restored electric service to more than 95% of customers impacted by the first wave of severe storms that moved through the Greater Houston area early Saturday morning. At peak, approximately 169,000 of CenterPoint's 2.9 million customers were without power due to strong winds and lightning between 3-6 a.m. Crews responded to initial damages and outages even as the storm arrived overnight and full restoration efforts began in earnest around 6 a.m.
| Saturday, Oct 25, 2025: Greater Houston Severe Weather Impacts | |||
|
Peak customer outages |
Outages restored as of 5 p.m. |
Customers remaining without power |
|
| Customers | 169,000 | Approx 160,000 | Approx 9,000 |
|
Percentage of impacted customers |
100% | 95% restored |
5% remaining |
"Our crews worked safely and tirelessly throughout the day to restore service to all of our impacted customers," said Jason Fabre, Vice President of CenterPoint's Special Response Team. "We're proud of the dedication and timeliness demonstrated by our frontline workers and contractors, and we're now shifting our focus to the second wave of storms expected later today."
Second Wave: Forecasted for Saturday evening
A second round of potentially severe weather is forecasted to impact the Greater Houston area between approximately 6 p.m. and midnight. CenterPoint Energy remains in full storm response mode, with crews pre-positioned at all 12 service centers and ready to respond to any new outages that may occur.
Sharing weather station data
As part of the Greater Houston Resiliency Initiative, CenterPoint has installed more than 100 weather stations across the 12 counties in the area. The company has made the weather station data publicly available to government agencies and other entities to provide more enhanced real-time monitoring support and fill local weather data gaps. CenterPoint is also installing an additional 50 weather stations before the end of 2025 for a total of 150.
The National Weather Service commented on Saturday's storms, saying:
"The weather sensors were incredibly useful by filling data gaps and helping us verify ground-level radar observations. Knowing the observed wind gusts that are being generated by a storm is key, especially during warning operations. Additionally, with concerns for heavy rainfall and flooding today, the ability to see observed rainfall rates down to the 10-minute range was an immense help in tracking potential instances of street flooding. Overall, these weather sensors are an excellent tool for situational awareness, particularly during warning operations," said Cameron Battiste, Meteorologist and Hydrology Program Manager for the National Weather Service.
What customers should do to prepare:
- Sign up for Power Alert Service®: Get outage updates and restoration times.
- Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
- Stay safe: Visit CenterPointEnergy.com/ActionCenter and Ready.gov for storm safety tips.
-
Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.
About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.
9:30 PM Update: CenterPoint Energy Restores More Than 96% of Customers from First Wave; Crews on Alert as Second Wave Moves In
- More than 96% of CenterPoint customer impacted by the early Saturday morning storms have been restored
- Crews remain mobilized to address damage and outages from second wave of severe storms
- Second wave expected to exit Southeast Texas by midnight or 1:00 a.m. Sunday
- Customers encouraged to stay weather-aware and follow CenterPoint channels for real-time updates
HOUSTON - Oct. 25, 2025 - A second wave of severe weather moved across the Greater Houston area Saturday night between 6:00 p.m. and midnight impacting an additional approximately 11,000 CenterPoint Energy customers.
Throughout the day on Saturday, CenterPoint frontline workers and contractors successfully restored electric service to more than 96% or 162,500 customers impacted by the first wave of severe storms that moved through the Greater Houston area early Saturday morning. At peak, approximately 169,000 of CenterPoint's 2.9 million customers were without power due to strong winds and lightning between 3-6 a.m. Crews responded to initial damages and outages even as the storm arrived overnight and full restoration efforts began in earnest around 6 a.m.
Part of the expanded workforce will continue working around the clock and overnight to restore customers impacted by Saturday's second wave.
| Saturday, Oct 25, 2025: Greater Houston Severe Weather Impacts | |||
|
Peak customer outages |
Outages restored as of 10 PM |
Customers remaining without power |
|
| Customers | 169,000 | Approx 162,500 | Approx 6,500 |
|
Percentage of impacted customers |
100% | 96% restored | 4% remaining |
"Making sure that our customers and communities have reliable electric service, even through storms and extreme weather, is core to what we do. We understand how important for our customer to have the service to power their lives and we won't stop until every customer is restored," said Jason Fabre, Vice President of CenterPoint's Special Response Team. "We're grateful for our dedicate crews and team members who prepared for these storms for several days and who showed up today and delivered for our customers."
How can customers stay updated:
- Sign up for Power Alert Service®: Get outage updates and restoration times.
- Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
- Stay safe: Visit CenterPointEnergy.com/ActionCenter and Ready.gov for storm safety tips.
-
Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.
About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.
CenterPoint Energy continues actively monitoring weather forecasts and activating storm preparedness plans ahead of potential severe weather on Saturday
HOUSTON - Oct. 24, 2025 - With severe weather forecasted to bring thunderstorms, high winds and localized flooding to the Greater Houston area Saturday morning and evening, CenterPoint Energy continues to actively monitor evolving weather models and adapt its storm preparedness plans. The company has an enhanced storm staffing plan in place and is pre-positioning more than 1,200 CenterPoint employees and native contractors at its 12 service centers across the Greater Houston area to safely and quickly respond to any potential impacts to electric and natural gas service.
"We're taking proactive steps to prepare for this weekend's potential severe weather event," said Don Daigler, CenterPoint's Vice President of Emergency Management. "Our teams are reviewing contingency plans, prepping vehicles and equipment and ensuring additional personnel are pre-positioned ahead of the storms so they are ready to respond."
What CenterPoint is doing:
- Activating storm readiness plans: CenterPoint's Emergency Management and Response team continues to lead preparedness efforts.
- Monitoring 24/7: The Meteorology team is tracking forecast developments and updating response plans as conditions evolve.
- Bringing on additional crews: More than 1,200 technicians, including line workers, vegetation management specialists and underground technicians are being pre-positioned across the Greater Houston area.
- Preparing resources: Vehicles and equipment are being readied to respond quickly and safely to any service interruptions.
-
Coordinating with emergency officials: Regular updates continue to be shared with local and state emergency management partners.
"Safety is our most important responsibility, and we want to make sure our customers stay safe and informed," said Tony Gardner, CenterPoint's Chief Customer Officer. "The best way to receive updates on outages at your home or business is by signing up for Power Alert Service®, our Outage Tracker provides real-time updates, including estimated restoration times. We encourage customers to stay weather-aware and use our tools to stay connected."
What customers should do:
- Sign up for Power Alert Service®: Get outage updates and restoration times.
- Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
- Stay safe: Visit CenterPointEnergy.com/ActionCenter and Ready.gov for storm safety tips.
Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.
About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.
CenterPoint Energy activates emergency response team and pre-positions 1,300 frontline workers and contractors to respond to severe storms in Greater Houston area
HOUSTON - Oct. 24, 2025 - Ahead of Saturday's forecasted two waves of severe weather across the Greater Houston area, including thunderstorms, high winds and the potential for localized flooding, CenterPoint Energy has activated its emergency response team. Approximately 1,300 frontline workers and contractors have been pre-positioned at 12 service centers to safely and quickly respond to any potential impacts to service.
The company's enhanced storm staffing plan includes:
- Large repair crews dedicated to major restoration work such as replacing poles, repairing overhead lines, and restoring transformers.
- Rapid response teams focused on quickly assessing damage and performing immediate repairs where possible to safely restore power.
- Specialized underground crews working to address outages involving underground cables and equipment.
- Vegetation management teams working to clear fallen trees and trim branches that could interfere with restoration efforts.
-
Material support staff ensuring crews have the necessary equipment and supplies to expedite repairs.
"While our emergency response team continues to execute CenterPoint's storm preparedness plan and our crews get ready to respond to tomorrow's severe weather, we want to make sure our customers are also taking proactive steps to keep themselves and their families safe," said Nathan Brownell, CenterPoint's Vice President of Resilience and Capital Delivery. "Sign up for Power Alert Service®, bookmark the Outage Tracker and make sure you're staying weather aware as conditions continue to change throughout the day."
What customers should do:
- Sign up for Power Alert Service®: Get outage updates and restoration times.
- Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
- Stay safe: Visit CenterPointEnergy.com/ActionCenter and Ready.gov for storm safety tips.
-
Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.
About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.
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CenterPoint Energy Inc. published this content on October 25, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on October 26, 2025 at 03:15 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]