Elizabethtown Gas Reaffirms Commitment to Customer Affordability and Energy Savings

Elizabethtown Gas Reaffirms Commitment to Customer Affordability and Energy Savings

Practical programs and financial assistance remain paramount as Elizabethtown Gas works to lower customer costs

UNION, NJ, November 12, 2026 - The issue of affordability remains top of mind for families and businesses. Elizabethtown Gas, a subsidiary of SJI, is focused on balancing affordability, reliability, and sustainability by making strategic investments that improve system efficiency, reduce operational costs over time, utilize its valuable infrastructure to deliver the lower carbon fuels of the future, and strengthen long-term energy resilience for its customers.

According to the American Gas Association, natural gas remains an affordable and reliable energy option available to customers today. In fact, households that use natural gas for heating, cooking, and clothes drying save an average of $1,030 per year compared to homes using electricity for those applications.

"Affordability and reliability remain at the core of our mission at Elizabethtown Gas, and it's important that we advise our customers on the energy efficiency and assistance options available to them," said Wes Becker, Vice President, Customer Experience, SJI Utilities. "By preserving customer choice and expanding access to energy-saving tools, flexible payment options, and financial assistance programs, we are empowering our community to take control of their utility bills while building a cleaner, more efficient energy future."

Elizabethtown Gas offers practical programs, rebates, and clear information, which help customers manage monthly bills, use energy more efficiently, and make informed energy decisions about available support, energy use, and service options.

Energy Efficiency Programs

Some of the programs offered to customers include the following:

HVAC & Water Heating Rebates: Customers can take advantage of savings in rebates and low APR financing (subject to eligibility and credit approval) when they purchase eligible natural gas equipment.

On-Bill Repayment Program (OBRP): The Elizabethtown Gas On-Bill Repayment Program provides low APR financing (subject to eligibility and credit approval), making it easier for customers to increase their comfort by installing eligible energy-efficient equipment in their home.

Whole Home Energy Solutions: A comprehensive Whole Home Energy Solutions Audit will detail the potential energy savings customers can enjoy with the recommended upgrades.

FREE Home Weatherization for Income-Qualified Customers: Income-qualified customers can receive energy-saving upgrades plus health and safety improvements at no cost.

Energy Assistance Programs

Elizabethtown Gas' Energy Assistance programs also provide assistance for low-income customers. The programs available to eligible customers include the following:

Low-Income Home Energy Assistance Program (LIHEAP)
The Low-Income Home Energy Assistance Program (LIHEAP) provides federally funded energy assistance to help low- to moderate-income families meet their energy needs. LIHEAP also offers an added emergency crisis benefit component, offering eligible applicants an additional benefit to maintain or restore service. Grants are provided on an average of $300. Emergency LIHEAP is an additional grant of up to $800. LIHEAP accepts applications from October 1 through June 30 each year and accepts applications for its ancillary emergency grant from March 16 through June 30 each year. For more information on the application process or to apply online, visit the Department of Community Affairs' website at www.energyassistance.nj.gov.

Universal Service Fund (USF) State Program
The Universal Service Fund (USF) state program helps make natural gas and electric bills more affordable for low-income households. Customers who apply for LIHEAP automatically submit for consideration of the USF grant. The USF program provides customers with a monthly benefit between $20 and $200 to help manage energy costs. Qualifying USF customers will be able to participate in the USF Fresh Start program once in a five (5) year period if arrears are greater than $60.

Payment Assistance for Gas and Electric (PAGE) Program
The Payment Assistance for Gas and Electric (PAGE) program is a state-funded utility assistance program that helps low- to moderate-income families in New Jersey pay their utility bills. The PAGE grant is administered by SHARES and is funded by the Board of Public Utilities (BPU). It is a financial assistance program designed to help households across the state of New Jersey who are experiencing economic hardship and struggling to pay their electric and natural gas bills. New Jersey residents who rent or own a home and are facing a crisis situation that includes a documented notice of overdue payment for gas or electric service may qualify. Those who are income eligible for USF should apply for USF first before seeking supplemental assistance from PAGE.

SHARES Program
The SHARES program provides a one-time grant to moderate- or fixed-income households experiencing a financial crisis that do not qualify for federal and state assistance programs due to the household's income. Grants can be up to $700 for customers with natural gas as a heating source and must result in a continuance and/or restoration of service.

SHARES SMART Program
The SHARES SMART program provides utility (gas and electric) assistance grants to income qualified households experiencing a temporary financial crisis and do not qualify for federal and state programs. Eligibility is based on household size and income that is at or below state median income guidelines. Grant amounts can be up to $500 for heating sources (natural gas - including cooking gas and electric heat) and up to $500 for electric services.

NJ Comfort Partners Program
NJ Comfort Partners is a free energy efficiency and education program for qualified low-income customers offered through the New Jersey Clean Energy Program. The program helps customers save energy and money while making their homes more energy efficient. Eligible customers will receive all energy-saving education services free of charge. The program also includes the installation of cost-effective energy efficiency measures in the home. To apply visit www.njcleanenergy.com.

For more information about SJI's programs to help customers save energy and additional costs, visit Elizabethtown Gas - Home.

About Elizabethtown Gas