Carrier and JD.com Enter Strategic Cooperation Agreement to Jointly Build Retail Ecosystem for Comfort Solutions

Mark Kwok, President, Residential & Light Commercial Comfort Solutions, North Asia, Carrier, and Zhang Jing, lead of Residential Air Conditioning Division, JD Home Appliances, JD.com, attended the signing ceremony on behalf of both companies.

"This strategic cooperation with JD marks an important milestone for Carrier to further strengthen our local presence and accelerate the transformation of our retail business in China, marking the evolution between Carrier and JD.com from limited channels collaboration to strategic synergy featuring diversified business operations, full-category coverage and end-to-end integration," Kwok said. "Through collaboration with JD.com, Carrier will provide one-stop comfort solutions while enhancing the purchasing and user experience for local consumers. It also supports ongoing innovation and the evolution of its business model."

"The two sides will continue to make efforts in multiple dimensions including in-depth channel development and service innovation," said Jing. "We will jointly provide consumers with more high-quality home appliance products and premium pre-sales and after-sales service experiences, so that new products can enter the market faster and prices can be more competitive. While meeting the diverse demands of consumers' growing expectations for a better quality life, we will accelerate the in-depth integration between online and offline channels, delivering a consistently strong experience throughout the customer journey, which further improve the air conditioning shopping experience."

For more information, visit https://www.carrier.com/commercial/en/cn/ .

About Carrier

Founded by the inventor of modern air conditioning, Carrier is a world leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier provides sustainable solutions, integrating energy-efficient products, building controls and energy services for residential, commercial, retail, transport and food service customers. Carrier China is a part of Carrier Global Corporation, global leader in intelligent climate and energy solutions, committed to creating innovations that bring comfort, safety and sustainability to life. For more information, visit www.carrier.com or follow us on WeChat Carrier_China.

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