06/25/2026 | Press release | Distributed by Public on 06/25/2026 15:31
PG&E Warns Customers About Emerging "Barcode Scam:" Here's What You Should Know
So far this year, monetary losses from scams impacting Pacific Gas and Electric Company (PG&E) customers are on track to outpace 2025, with customers losing over $211,000 through mid-year. To help customers spot the signs of a scam and avoid falling victim, PG&E is sharing important tips and is warning customers of an emerging scam that may be playing a part in that surge. The most common scam continues to involve scammers placing a phone call to PG&E customers with a demand for immediate payment to avoid disconnection. A new wrinkle on that scam has emerged in 2026, where scammers call customers to threaten disconnection, and then send them either a barcode or QR code via text or email. The customer is then instructed to take the barcode or QR code to a store or business to present to a cashier to make payment. "Scammers are constantly evolving their tactics to defraud customers, and the latest 'barcode scam' is a prime example of that. What hasn't changed is that they