European Commission - Directorate General for Communications Networks, Content and Technology
European Commission - Directorate General for Communications Networks, Content and Technology
10/21/2026 | Press release | Distributed by Public on 10/21/2026 04:10
Commission to investigate how Booking.com combats scams and fraud under the Digital Services Act
Today, the European Commission has opened formal proceedings to assess whether Booking.com may have breached the Digital Services Act (DSA) by not having diligently assessed or effectively mitigated risks related to fraudulent listings and phishing scams.
The platform may also have breached the DSA when it comes to transparency because it did not clearly label as ads those listings whose providers paid for a higher ranking in search results shown to users.
The investigation will focus on the following areas:
- Fraudulent and non-compliant listings on Booking.com
- Phishing scams exploiting Booking.com's reservation and guest data
- Paid-for boosted listings not clearly identifiable as advertisements
Read the full details in the press release
Find further information about:
- Supervision of the designated very large online platforms and search engines under DSA
- Digital Services Act - main aspects of the regulation
- User rights under the Digital Services Act - an overview
European Commission - Directorate General for Communications Networks, Content and Technology published this content on October 21, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on October 21, 2026 at 10:10 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]