For Homeowners Impacted by the Aspen Acres Fire, Help Is Available Through Your Insurance Company

MEDIA NOTE: Insurance experts are available to discuss how insurance works and how to file a claim.

DENVER, CO. - Homeowners, renters, and business owners impacted by Colorado's Aspen Acres Fire should contact their insurance company or agent as soon as it is safe to do so to begin the claims and recovery process, the American Property Casualty Insurance Association (APCIA) said today. Insurers are ready to help policyholders understand available coverages, secure temporary housing, assess damage, and begin rebuilding after wildfire losses.

"Our thoughts are with everyone impacted by the Aspen Acres Fire," Karen Collins, APCIA vice president, property & environmental. "When disaster strikes, insurers' top priority is helping policyholders meet their immediate needs and begin the recovery process. Insurers stand ready to help customers navigate their claims, access available resources, and start rebuilding as soon as it is safe to do so."

Firefighters continue to battle the Aspen Acres wildfire that is only 12 percent contained. Over 91,000 acres have burned, and 263 homes have been damaged or destroyed by this fast-moving wildfire.

"If you have been impacted by this wildfire, contact your insurance company as soon as it is safe to do so. Most insurers can be reached by phone, text, mobile app, or online," said Collins. "Your insurer can help explain available coverages, begin the claims process, and connect you with resources to support your recovery. Homeowners and renters who are unable to live in their residence because of wildfire damage may have coverage available for additional living expenses and temporary housing. If your home, business, or personal property has been damaged or destroyed by the wildfire, documenting the loss and filing a claim promptly can help speed up the recovery and rebuilding process. Insurers are ready to assist impacted homeowners, renters, and business owners every step of the way."

Colorado Residents Not Impacted by the Current Wildfire Can Take Steps Now to Prepare

Homeowners and renters should conduct an insurance checkup by contacting their insurance agent or company to review coverage limits and ensure policies are up to date. Creating a home inventory can also help streamline the claims process after a disaster. Property owners should also consider taking steps to reduce wildfire risk and improve their property's resilience.

Recovery Tips for Auto, Business, and Homeowners

Contact Your Insurer to Start the Claims Process

Policyholders should contact their insurer as soon as possible. Most insurers can be reached through toll-free customer service numbers, mobile apps, or online portals.

Auto Insurance

If your vehicle was damaged or destroyed by the wildfire and you carry comprehensive coverage, your insurer will work with you to file a claim and access available benefits.

Business Property Insurance

Business owners should document damaged or destroyed inventory and property. If your business has been forced to close because of wildfire damage or related power outages, business interruption coverage may be available. Contact your agent or insurer for guidance.

Homeowners and Renters Insurance

Discuss temporary housing options with your insurer. Homeowners and renters insurance policies generally provide coverage for additional living expenses when a covered loss makes a residence uninhabitable. Save receipts for lodging, meals, and other eligible expenses. Owners of rental properties affected by the wildfire should discuss available coverage, including potential loss-of-rental-income benefits, with their insurer.

Recovery Resources

Toll-free Insurer Contact Numbers

Step-by-Step Claims Guide

Getting Back Home: Tips for the Homeowners Insurance Claims Process