DCHA Offices & Custo...

DCHA Offices & Customer Service Centers to Open at 10 AM on Jan. 27

[ UPDATED - Jan. 26, 2026 ] The DC Housing Authority offices - including the Customer Service Centers - will open to the public at 10 a.m. on Tuesday, Jan. 27, 2026.

Appointments at our Customer Services Centers are strongly encouraged. For those who need to reschedule an appointment or make a new one, complete the form at this link: https://www.dchousing.org/appointments. If you need assistance or have further questions, contact the DCHA Call Center at 202-535-1000.

The delayed opening does not impact DCHA Office of Public Safety's uniformed personnel, who will report to their posts as scheduled. DCHA Property Management Operations staff will be available to address emergencies. Public Housing residents are encouraged to contact their Property Manager or Housing Management Assistant with any questions.

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[ Jan. 25, 2026 ] The DC Housing Authority offices - including the Customer Service Centers - will be closed to the public on Monday, Jan. 26, 2026 due to inclement weather. It remains a workday and DCHA operations will continue.

DCHA is contacting all program participants who were scheduled for an appointment or briefing and rescheduling them for a later date. Participants can also reschedule their appointments by completing the form at this link: https://www.dchousing.org/appointments. If you need assistance or have further questions, contact the DCHA Call Center at 202-535-1000.

DCHA anticipates the Customer Service Centers will resume normal operations following the inclement weather event and will update this announcement when more information becomes available.

The closures do not impact DCHA Office of Public Safety's uniformed personnel, who will report to their posts as scheduled.

Additionally, DCHA Property Management Operations staff will be available to address emergencies. Public Housing residents are encouraged to contact their Property Manager or Housing Management Assistant with any questions.

During a Snow Emergency, drivers may not park vehicles on snow emergency routes; vehicles parked on these routes may be towed. For more information on snow emergency routes, or for details on warming centers and emergency shelters, visit snow.dc.gov.

Last Updated on January 26, 2026