People investment at the heart of successful AI transitions

Wednesday, 8 July 2026

Australia's ability to turn artificial intelligence (AI) into sustained growth will depend on how organisations adopt the technology and invest in their people.

At a time when concerns about jobs, accountability and guardrails are shaping public sentiment on AI, investment in skills, trust and human oversight will be critical to helping people feel confident about the transition.

Speaking on the firm's podcast series on responsible AI, Chief People Officer Karen Lonergan said as businesses race to adopt AI across their operations, there is a gap emerging between an organisation's AI ambition and how prepared a workforce is to realise it.