05/10/2026 | News release | Distributed by Public on 05/10/2026 08:21
FORT WORTH, Texas - The centennial summer for American Airlines is shaping up to be one for the record books, with the airline set to welcome more customers than ever across its largest summer schedule to date.
During American's summer travel period, which runs from May 21 through Sept. 8, the airline expects to welcome 75 million customers across 750,000 flights, smashing its previous record set in 2019. The summer kicks off with Memorial Day weekend, when American expects to welcome more than 4.2 million customers across more than 40,000 flights from May 21 through May 26. The most traveled day that weekend is Friday, May 22.
American has prepared to welcome record numbers of customers this summer by performing offseason preventive maintenance on its fleet, ensuring its facilities are ready for the summer heat and staffing up in key locations. In addition, the airline has made key changes to improve reliability across its network - and early results are promising:
"From the way we've restructured our hubs to the investments we've made in scheduling, our more than 130,000 team members have built an operation that's not only reliable and resilient, but ready for the summer peak demand," said American's Chief Operating Officer David Seymour. "It's an operation built with our customers in mind and one we look forward to delivering for the millions of customers counting on us this summer."
Thanks to the Federal Aviation Administration's action to bring flight schedules back within Chicago O'Hare International Airport's (ORD) operational capacity, customers traveling through this key hub can expect a more reliable experience this summer with improved on-time performance, fewer congestion-driven delays and a more predictable operation overall.
American expects to welcome more than 5.2 million customers at ORD this summer - an 11% increase since 2025 and a 48% increase compared to 2023.
With a renewed focus on customers, American has made several enhancements as the summer travel season kicks off, including:
"This summer is an exciting milestone for American as we plan to welcome a record number of customers during our centennial year," said American's Chief Customer Officer Heather Garboden. "From free Wi-Fi for AAdvantage® members, sponsored by AT&T, to tools that give customers greater clarity and control when plans change to a more seamless security experience and technology that has saved tens of thousands of connections, we're investing in a smoother, more connected travel experience for everyone flying with us this summer."
About American Airlines Group (NASDAQ: AAL)
American Airlines is a premium global airline connecting more of the U.S. to the world. With roots tracing back to an air mail carrier in the Midwestern United States in 1926, American now operates more than 6,000 daily flights to more than 350 destinations in more than 60 countries and serves more than 200 million customers annually. Powered by a proud and talented team of 130,000 aviation professionals, American's team lives out the airline's purpose of caring for people on life's journey every day.
The world's largest airline proudly celebrates its centennial year in 2026, reaching a milestone that reflects a century of innovation and the Forever ForwardSM spirit that changed the industry and the world. American introduced the first scheduled air cargo service, the first airport lounge and the first airline loyalty program and continues to reinvent the customer experience today. The airline is also a founding member of the oneworld alliance, whose members serve more than 900 destinations around the globe.
Get the latest about American at news.aa.com and @AmericanAir.