Precautionary Boil Water Notice Update: 3rd Pl. S, 3rd St. S, 33rd Ave. S, 34th Ave. S, and 4th St. S (10/01/2025)

Updated Notice: 10/01/2025

Rescind Boil Water Notice in the following locations:

• 3^rd Place South between 33^rd and 34^th Avenues South
• 3^rd Street South between 33^rd and 34^th Avenues South
• 33^rd Avenue South south of 3^rd Street South
• 34^th Avenue South between 3^rd Street South and Knowles Road
• 4^th Street South west of 33^rd Avenue South

The "Precautionary Boil Water Notice" is hereby rescinded following the repair and maintenance of the water system and the satisfactory completion of bacteriological tests showing that boiling water is not necessary. You may resume normal water usage at this time.

What Happened?
On Wednesday, September 24, 2025, a fire hydrant was replaced to stop a leak on the pipe for the hydrant and update the hydrant to a current model, and the hydrant replacement required the water to be turned off to the areas noted above. This lead to a loss of pressure in the distribution system.

What was done?
The hydrant was replaced and water was flushed through the water mains to remove air. As a precautionary safety measure, the City of Phenix City issued a precautionary boil water notice for residences affected by this work. Samples of the water in the affected area were taken and tested for bacteria. The final test results found no bacteria, therefore boiling water is not necessary. You may resume normal water usage at this time.

For more information, please contact: Phenix City Utilities Dispatch (334-448-2903) or Phenix City Water Filtration Plant (334-291-4757)

View the official notice.

Original Notice:

PRECAUTIONARY BOIL WATER NOTICE

The Phenix City water system will lose pressure in the distribution system along 3rd Place South between 33rd and 34th Avenues South, 3rd Street South between 33rd and 34th Avenues South, 33rd Avenue South south of 3rd Street South, 34th Avenue South between 3rd Street South and Knowles Road, 4th Street South west of 33rd Avenue South.

BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

Bring tap water to a rolling boil, boil for at least three (3) minutes, and cool before using. Or use bottled water suitable for drinking. Boiled or bottled water should be used for drinking, making ice, washing dishes, brushing teeth, and preparing food until further notice. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.

The Boil Water Notice applies to areas in or near the locations noted above which had no water pressure Wednesday, September 24, 2025.

Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.

What Happened?
On Wednesday, September 24, 2025, a fire hydrant had to be replaced due to a leak on the pipe and the hydrant being old, and said hydrant did not have a valve. Water to the area had to be turned off to allow the replacement of said hydrant. This lead to a loss of pressure in the distribution system, which may cause backpressure, back siphonage, or a net movement of water from outside the pipe to inside through cracks, breaks, or joints in the distribution system that are common in all water systems. The movement of water into a pipe from outside carries with it a potential that fecal contamination or other disease-causing organisms could enter the distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the system.

What is being done?
The hydrant has been replaced and the water has been turned back on. Samples of the water in the affected area will be taken and will be tested for bacteria. After test results indicate no bacteria for two consecutive days, you will be notified that the precautionary boil water notice is lifted.

It is likely that you will need to boil water for the next few days.

Additional Information
When water lines are repaired or replaced, air can get into the pipes, and when first turning your faucet back on, you may notice air coming out of your faucets. You can run the water to flush the air out of the pipes. If you have cloudy or discolored water, run your water for about 10 minutes to clear your lines.

For more information, please contact:
Phenix City Utilities Dispatch (334-448-2903) or Phenix City Water Filtration Plant (334-291-4757)

Please share this information with other people who drink this water, especially anyone who may not get this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

View the official notice.