Novant Health adjusts Forsyth County operations following water main break

Following the water main break in Forsyth County, several Novant Health clinics are transitioning to virtual appointments for the remainder of the day.

Patients requiring in-person care will be accommodated at nearby Novant Health clinics that remain open. A list of clinics is included below.

Novant Health Medical Park Hospital and Novant Health Hawthorne Outpatient Surgery Center have temporarily paused elective surgical procedures.

All patients will be contacted directly about any changes to their appointment or procedure.  

Novant Health Forsyth Medical Center has activated our water disruption preparedness plan, which includes pausing elective surgical procedures and procuring external water resources.

The facility remains safe and open to medical and emergency services but is temporarily implementing visitor restrictions to assist with water conservation efforts.

Novant Health Clemmons Medical Center and Novant Health Kernersville Medical Center continue normal operations.

As always, the safety of our patients and team members remains our top priority. We want our communities to know that we continue to provide care and encourage anyone who needs medical attention to seek it without delay. 

Hospital visitor guidance:

Visitation is limited to one essential support person. Exceptions include pediatric patients, labor and delivery, family and neonatal intensive care units, patients requiring assistance because of a disability or cognitive condition, and end-of-life care. Other exceptions may be approved based on individual patient needs.

We appreciate our community's understanding and patience as we work to restore normal operations. We will provide updates as conditions change.

Currently Impacted Clinics

Cancer

• Novant Health Cancer Institute - Kernersville

1710 Kernersville Medical Parkway, Kernersville

• Novant Health Cancer Institute - Forsyth

1010 Bethesda Court, Winston-Salem

• Novant Health Cancer Institute Medical Oncology -

1010 Bethesda Court, Winston-Salem

• Novant Health Cancer Institute Radiology Oncology Forsyth

3333 Silas Creek Parkway, Winston-Salem

• Novant Health Cancer Institute Genetics

1010 Bethesda Court, Winston-Salem

• Novant Health Cancer Institute Hematology

3333 Silas Creek Parkway, Winston-Salem

• Novant Health Infusion Kernersville

1730 Kernersville Medical Parkway, Kernersville

Endocrine and Rheumatology

• Novant Health Triad Endocrine Kernersville

500 Pineview Street. Kernersville

• Novant Health Rheumatology & Arthritis Kernersville

1730 Kernersville Medical Parkway

Heart & Vascular

• Novant Health Cardiology Kernersville

1710 Kernersville Medical Parkway, Kernersville

• Novant Health Vascular Care Kernersville

1711 Kernersville Medical Parkway, Kernersville

Neurosciences

• Novant Health Brain & Spine Surgery Kernersville

1730 Kernersville Medical Parkway, Kernersville

• Novant Health Multiple Sclerosis Care Kernersville

1730 Kernersville Medical Parkway, Kernersville

• Novant Health Neurology Kernersville

1730 Kernersville Medical Parkway, Kernersville

Pediatrics

• Novant Health Forsyth Pediatrics - Walkertown

3431 Walkertown Commons Dr., Walkertown

• Novant Health Forsyth Pediatrics - Union Cross

1471 Jag Branch Blvd, Kernersville

• Novant Health Forsyth Pediatrics - Kernersville

240 Broad Street, Kernersville

Primary care:

• Novant Health Adult Primary Care Waughtown

652 E. Monmouth Street, Winston-Salem

• Novant Health Walkertown Family Medicine

2800 Darrow Road, Walkertown

• Novant Health Adult Primary Care Miller Street

50 Miller Street, Winston-Salem

• Novant Kernersville Family Medicine

291 Broad Street, Kernersville

• Novant Health Pineview Family Medicine

490 Pineview Drive, Kernersville

Psychiatric medicine

• Novant Health Psychiatric Medicine - Kernersville

280 Broad Street, Kernersville

Surgical

• Novant Health Salem Surgical Kernersville

1710 Kernersville Medical Blvd, Kernersville

• Novant Health Salem Surgical Winston-Salem

2915 Lyndhurst Ave, Winston-Salem

• Novant Health Bariatric Solutions Kernersville

1730 Kernersville Medical Parkway, Kernersville

• Novant Health Urology Kernersville

1730 Kernersville Medical Parkway, Kernersville

• Novant Health Colon and Rectal Kernersville

1471 Jag Branch Blvd, Kernersville

Orthopedics

• Novant Health Orthopedics & Sports Medicine Kernersville

1730 Kernersville Medical Parkway, Kernersville

• Novant Health Rehab Center Kernersville

445 Pineview Road, Kernersville NC

• Novant Health Rehab Maplewood Sports, Forsyth Medical Center Audiology

3155 Maplewood Avenue, 2nd Floor; Winston -Salem

Women's Health

• Novant Health Deep River - Kernersville

1730 Kernersville Medical Parkway, Kernersville

Wound Care:

• Novant Health Wound Care Kernersville

1712 Kernersville Medical Parkway, Kernersville

Patients can also access care virtually, 24/7 at NovantHealth.org/virtualcare.