Stage 3 water shortage in effect for Upcountry

Due to decreasing water levels from prolonged drought, the County of Maui Department of Water Supply (DWS) has declared a Stage 3 water shortage in the Upcountry service area -- effective immediately until further notice.

The Upcountry service area covers Makawao, Upper and Lower Kula, Haʻikū, Hāliʻimaile, Pukalani, Kokomo, Kaupakalua, Ulumalu, Keōkea, ʻUlupalakua and Kanaio. Agricultural water customers are subject to the same water restrictions as other customers as the 180-day initial publication notice has passed.

Under the Stage 3 water shortage, the following mandatory water conservation measures are being implemented to preserve remaining water supplies and ensure continued access to water for essential public health and safety needs, such as drinking water and sanitation:

• All nonessential water use for commercial and industrial use should cease. All irrigation of turf grass is prohibited. Plant containers, trees, shrubs and vegetable gardens may be watered one day per week using only drip irrigation or hand watering.

• Customers must repair leaks, breaks or faulty sprinklers within two days of notice or notification to the extent feasible.

• The use of potable water at temporary construction meters is prohibited.

• Personal washing of vehicles is prohibited.

• Irrigation of parks, school grounds and recreation fields is prohibited.

Failure to comply with any mandated water restriction may result in penalties, including a $500 fine for each violation and removal of the water meter for subsequent violations.

A Stage 3 water shortage exists if the Director of Water Supply determines that anticipated water demand in an area is projected to exceed available water supply by 31% or higher. Water storage reservoir levels, lack of adequate source water and the U.S. Drought Monitor forecast of severe drought conditions all support the decision to upgrade to a Stage 3 water shortage for Upcountry.

The Director of Water Supply, with the approval of the Mayor, is authorized to declare a water shortage whenever the water supply becomes inadequate in any County area due to a period of drought, an infrastructure or mechanical malfunction, a natural disaster or other event causing a water shortage.

The Stage 1 water shortage was effective April 17, 2025. The Stage 2 water shortage was effective Sept. 11, 2025. The Stage 3 water shortage is effective Oct. 17, 2025, and will remain until further notice. DWS will continue to monitor water supply levels, demand and weather conditions to assess when the Stage 3 water shortage may be lifted or downgraded.

For more information, contact DWS at (808) 463-3110.