Pasadena Water and Power Reminds Customers to Be Aware of Fraud

PASADENA, Calif. - Pasadena Water and Power (PWP) is aware of individuals posing as private water company representatives who are knocking on doors and claiming to have a permit to test water inside homes. No such permit exists. These individuals are not representatives of the City of Pasadena or PWP. Residents are advised to exercise caution when anyone asks for access to your home.

PWP employees rarely need to enter a private residence and only do so through a prearranged appointment. Legitimate City employees wear uniforms featuring the City seal, carry an official City identification badge, and typically drive a clearly marked City vehicle.

A video with more information about this fraud alert is available online.

For updated alerts and reports of fraud, visit PWPweb.com/Fraud .

About Pasadena Water and Power

PWP provides electricity to more than 65,000 customers within Pasadena. PWP delivers water to nearly 38,000 households and businesses in Pasadena and adjacent communities in the San Gabriel Valley. As a community-owned utility, PWP is a not-for-profit public service owned and operated by the City of Pasadena for the benefit of its customers and the community.