10:30 a.m. Update: Public Safety Power Shutoff restoration completed for south Kohala customers

Release Date: 11/13/2025

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HONOLULU, Nov. 13, 2025 - Hawaiian Electric has re-energized all circuits impacted in the south Kohala area of Hawaii Island by the Public Safety Power Shutoff program. At this time, all customers who can have power restored safely should now have electricity.

In addition, Hawaiian Electric crews are continuing to respond to outages in other areas that are not related to the PSPS. As of this release, this includes a non-PSPS outage affecting an estimated 2,000 customers in the north Kohala area of Hawaii Island.

The National Weather Service has extended its wind advisory until 6 p.m. today. Outages that are not related to the company's PSPS program could still occur due to high winds and other conditions. Weather conditions can change extremely rapidly, so the company still urges customers in all high-risk areas on Hawaii Island and Maui to implement their own emergency plans and prepare for the possibility of extended power outages.

Customers who are still without power should call Hawaiian Electric's Trouble Line to report the outage if they haven't already done so:

• Oahu: 1-855-304-1212
• Hawaii Island: 1-855-304-9191
• Maui County: 1-855-304-8181

Hawaiian Electric will continue to closely monitor the weather and if hazardous conditions return suddenly, it may be necessary to shut off the power to reduce the risk of wildfire.

Commercial and residential customers - including renters - can sign up to receive Hawaiian Electric's emergency outage communications. Notifications can be delivered by mobile or landline phone or via email. Customers who use a life-support device or rely on medication that requires refrigeration can also sign up for medical needs communications for PSPS as well as other planned outages. To sign up for PSPS communications, visit hawaiianelectric.com/PSPS.

For more information and maps of PSPS areas, go to hawaiianelectric.com/PSPS, call Hawaiian Electric's PSPS hotline at 1-844-483-8666 toll-free or follow Hawaiian Electric on social media or our mobile app.

• Hawaiian Electric website: hawaiianelectric.com
• Twitter/X: @HwnElectric; @mauielectric; @hielectriclight
• Facebook: facebook.com/HawaiianElectric
• Mobile app: free download available on Apple App and Google Play stores