BOSTON / LAUSANNE - October 28th, 2026 - Nexthink, the leading provider of digital employee experience (DEX) solutions, has been named by Forrester as a Leader in The Forrester Wave™: Digital Employee Experience Management (DEXM) Solutions, Q4 2026.

Nexthink earned the highest scores among all 10 vendors evaluated in both Current Offering and Strategy, underscoring its leadership across the breadth of its platform capabilities and its vision for the future of digital employee experience management.

The report notes that 'Nexthink is a strong choice for enterprises that want to connect technology performance to measurable employee and business outcomes while staying at the forefront of DEXM innovation.' It also notes that 'Customers praise Nexthink's strong partnership and support for improving customer DEXM maturity,' and how Nexthink is able to 'extend value beyond IT operations.'

"Top scores in both current offering and strategy mean a lot to us, and we share this recognition with the customers and partners who make it possible. Our goal is simple: help IT teams spot problems early and give employees tools that just work, so technology fades into the background," said Pedro Bados, CEO and Co-Founder of Nexthink.

The Wave analyzed 10 vendors on 38 criteria, DEX visibility, data collection and coverage, experience insights, and proactive remediation. Forrester gathered data through evaluation questionnaires, executive strategy briefings and demonstrations and interviews with reference customers.

"A few years ago, DEX was mostly about finding out why something broke and fixing it," Bados said. "Now IT teams need to spot problems before users notice them, understand how people actually work, and manage AI tools and agents alongside everything else. If we do this right, employees won't have to think about their tools at all."

The recognition follows Experience 2026, where Nexthink unveiled features that automate compliance management and prioritize patching based on user persona and risk level. It also introduced ways for AI agents to deliver predictable results on unpredictable work, using playbooks built from documented workflows.

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About Nexthink

Nexthink is the global leader in Digital Employee Experience (DEX) management, enables the world's largest enterprises to deliver technology that works for their people through autonomous, experience-driven IT. Using real-time analytics, agentic AI, and intelligent automation, Nexthink empowers IT teams to anticipate and resolve issues, accelerate productivity, and transform digital workplace operations. Founded in Switzerland and co-headquartered in Lausanne and Boston, Nexthink helps the world's leading organizations turn technology into a competitive advantage through operational excellence, superior business performance, and cutting-edge innovation.

For more information, please contact:

David Adelman

[email protected]