06/10/2026 | Press release | Distributed by Public on 06/10/2026 10:24
Department on Aging encourages everyone to learn the warning signs and report abuse
"We must stand together to protect the dignity, safety, and respect every older adult deserves," said IDoA Director Mary Killough. "Abuse, neglect and exploitation are not just private matters, they are community concerns. If you see something, say something. Let's honor our elders by listening, supporting and speaking up. Together, we can make Illinois a safer place for all generations."
Elder abuse is characterized as an act causing any physical, mental or sexual injury to an older adult, including exploitation of their financial resources and abandonment. The term also applies to actions that create an environment in which harm could be expected, including harm to an older adult's health, physical and/or emotional well-being, or welfare.
While pre-pandemic sources estimated approximately one in 10 Americans age 60 and older have experienced some form of elder abuse, a more recent study found that one in five older adults reported elder abuse during the COVID-19 pandemic. The trauma of elder abuse can result in serious consequences, including physical and mental health issues, loss of social and familial relationships, financial hardship and more.
When financial exploitation or other abuse is believed to be occurring, Illinois' Adult Protective Services (APS) program conducts an investigation and may offer assistance to victims. Last year, APS agencies received more than 19,000 reports of potential elder abuse in Illinois, along with around 4,000 reports of potential abuse of adults younger than 60 with physical or developmental disabilities.
Anyone can report abuse of an older adult or person with a disability who lives in the community by calling Illinois' 24-hour APS hotline at 866-800-1409 or 711 (for Telecommunications Relay Service for persons with
hearing or speech disabilities). When making a report to APS, callers should be prepared to provide the name and location of the alleged victim and details regarding the alleged abuse. APS reports are confidential, and reporters may choose to remain anonymous. Once a report is received and screened, APS provider agencies coordinate an in-person response, seven days per week, to evaluate the risk of harm to the older adult and to provide immediate interventions if needed.