Press Release: Audit of the DoD Government Travel Charge Card Program: Citi Electronic Access System (Report No. DODIG-2026-015)

The Department of Defense Office of Inspector General (DoD OIG) today released the report, "Audit of the DoD Government Travel Charge Card Program: Citi Electronic Access System." The Citi Electronic Access System manages more than two million individually billed accounts and more than 10 thousand centrally billed accounts across the DoD.

The DoD OIG found that DoD officials are not effectively using policies, procedures, and data systems to identify program misuse, abuse, or fraud, putting $6.4 billion at risk. The DoD OIG also found that the Defense Travel Management Office failed to provide adequate guidance and training to DoD Component program managers and agency program coordinators. Additionally, Citi did not provide a functional audit trail report as contractually required.

The DoD OIG made 21 recommendations to improve program controls, enhance training, and ensure contractor accountability. The DoD OIG will monitor the implementation of these recommendations.

This is the second in a series of audits examining the DoD's Government Travel Charge Card program.