Slackbot Can Now Do Anything Salesforce Can — Just Ask

Tableau's agentic analytics platform grounds every Slackbot response in your organization's governed, trusted knowledge, so every insight it shares is consistent and accurate. Answers come with rich, interactive visualizations - heatmaps, trend lines, breakdowns and more - making even the most complex data digestible for everyone. This means every decision that follows, from updating a record to briefing the team, is grounded in real data, right where the work is happening.

So when a forecast review happens and someone asks "are we actually on track?" they get a live, accurate answer in seconds, and can take action with the team already knowing where things stand.

For the first time, you can also expose Data 360 directly in Slack with Data 360 MCP. Data 360 brings unified, real-time business context into every Slackbot conversation, harmonized across CRM and other integrated sources, so every response starts from the complete picture, not a guess. The Data 360 Skills give Slackbot the institutional knowledge to take the right action, with pre-built skills that capture how your business actually works: the steps to follow, the decisions to make, and the verification steps that matter, so every action scales with confidence.

For example, a user can ask Slackbot for a customer's unified profile, share that profile into a campaign channel, and work with the team to make decisions. Then, Slackbot can take action like updating segmentation logic or verifying identity data, directly in the conversation.

Because it's all happening in Slack, Slackbot understands the channel context, the deal, the team intent, and taps into Tableau and Data 360 to surface what's actually relevant, not just a generic data pull.