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Florida Department of Agriculture and Consumer Services

08/21/2025 | Press release | Distributed by Public on 08/21/2025 11:37

Combi Boilers Recalled Due to Burn Hazard; Manufactured by IBC Technologies

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  • Recalled IBC CX 199 Combi Boiler
  • Location of Model Number and Serial Number on the Rating Plate Inside the Recalled CX Combi Boiler
Name of Product:
CX Series Combi Boiler
Hazard:

A combi (or combination) boiler is a type of gas boiler that provides both a home's hot water and central heating. The hot water can exceed the temperature set on the control panel, posing a burn hazard to users.

Remedy:
Repair
Recall Date:
August 21, 2025
Units:

About 1,100 (In addition, about 880 were sold in Canada)

Consumer Contact

IBC toll free at 844-432-8422 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at [email protected], or online at https://www.ibcboiler.com/recallsor https://www.ibcboiler.com/and click on "Recall" located at the bottom of the webpage.

Recall Details

In Conjunction With:
canada Flag
Description:

The CX Combi Boilers are single, compact residential gas boilers that provide both central heating and hot water on demand. The CX Combi Boilers are rectangular metal boxes with a control panel on the front and a red IBC label in the top left corner. Only models CX-199 and CX-150 with certain serial numbers are included in the recall. The CX-199 or CX-150 model number is located on the upper left corner of the touch screen on the front of the unit. The model and serial numbers are found on the rating plate located on the inside of the unit in the upper left corner and the serial number is outlined in rectangular boxes.

Only CX Combi Boilers with the following model and serial numbers are included in the recall:

CX Series boilers manufactured between April 2023 and April 2024
Model Serial Number Start Serial Number End
010-130A1 / CX 199-NG ICGFSW1-0199-230400064 ICGFSW1-0199-240300821
010-131A1 / CX 199-LP ICGFSW1-0199-230700336 ICGFSW1-0199-240400827
010-132A1 / CX 150-NG ICGFSW1-0150-230500056 ICGFSW1-0150-240400582
010-133A1 / CX 150-LP ICGFSW1-0150-230700192 ICGFSW1-0150-240400583
CX Series boilers manufactured between June 2024 and April 2025
Model Serial Number Start Serial Number End
010-130A1 / CX 199-NG I262400165 I162500429
010-131A1 / CX 199-LP I262400137 I162500430
010-132A1 / CX 150-NG I292400198 I102500001
010-133A1 / CX 150-LP I442400415 I022500103
Remedy:

Contact IBC to schedule a free in-home repair by an authorized technician who will install a mixing valve if needed. Consumers can continue to use the recalled boilers for central heating.

Incidents/Injuries:

The firm has received five reports of the hot water temperature fluctuating while in use. No injuries have been reported.

Sold At:
Home improvement distributors nationwide from May 2023 through June 2025 for between $4,700 and $5,100.
Importer(s):

IBC Technologies USA Inc., of Lawnside, New Jersey

Manufactured In:
Canada
Recall number:
25-441
Fast Track Recall

Note: Individual Commissioners may have statements related to this topic. Please visit https://www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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Florida Department of Agriculture and Consumer Services published this content on August 21, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on August 21, 2025 at 17:37 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]