10/08/2025 | Press release | Distributed by Public on 10/08/2025 09:55
*Sample size 250 million TeamViewer connections; July - September 2025; supportee view (endpoint receiving the support)
Jan Bee, Chief Information Security Officer at TeamViewer, says: "In a few days, two in five endpoints will no longer receive patches and updates, leaving them exposed to vulnerabilities. Companies and individuals need to upgrade to a newer, supported operating system as soon as possible. Keeping your systems up to date is one of the most effective ways to protect individuals and businesses against cybersecurity threats."
Mitigating upgrade challenges with TeamViewer DEX
TeamViewer DEX supports the upcoming migration by mitigating the challenges and friction that companies worldwide face when upgrading thousands of devices to a new operating system. Through a Windows 11 Readiness Pack, TeamViewer DEX gives IT teams a clear, real-time view of their entire device landscape, automatically checking compatibility requirements such as processor generation, Trusted Platform Module (TPM) configuration, and Secure Boot. This visibility helps organizations identify and prioritize which devices are ready for upgrade, which require remediation, and which may need replacement.
In addition, TeamViewer DEX validates devices after the upgrade to confirm configuration and compliance, helping IT teams ensure migrations are successful. By combining readiness checks with post-upgrade validation, the solution enables companies to manage the transition to a supported operating system in a structured, scalable, and resource-efficient way. Adrian Todd, Vice President Product Management at TeamViewer says: "Our solution gives IT teams the clarity they need on which devices are ready to upgrade, where issues are, and confidence that everything is compliant once the upgrade is complete.".