I&M Suspends Disconnections in Three Rivers as Community Rebuilds

After a destructive tornado and severe weather caused extensive damage in the Three Rivers, Mich. area last Friday, the community is rebuilding. To prevent further hardship while our customers recover, Indiana Michigan Power (I&M) is suspending service disconnections in the area.

"Our hearts are with everyone impacted by the storm in the community. We were committed to restoring power safely and quickly and now we will stand with our customers and employees in that community to assist with power needs as they rebuild," said Katie Runkle, I&M's vice president of external affairs and customer experience.

I&M will suspend disconnects through March 31. On April 1, we will evaluate and determine next steps.

If customers need help with their bills or need to report a hazard, please call I&M's 24/7 Customer Operations Center at 1-800-311-4634 or reach out to a customer representative on our social media channels.

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Indiana Michigan Power (I&M) is headquartered in Fort Wayne, and its approximately 2,000 employees serve more than 600,000 customers. More than 85% of its energy delivered in 2024 was emission-free. I&M has at its availability various sources of generation including 2,278 MW of nuclear generation in Michigan, 450 MW of purchased wind generation from Indiana, more than 22 MW of hydro generation in both states and approximately 35 MW of large-scale solar generation in both states. The company's generation portfolio also includes 1,497 MW of coal-fueled generation.

At American Electric Power, based in Columbus, Ohio, we understand that our customers and communities depend on safe, reliable and affordable power. Our nearly 17,000 employees operate and maintain more than 40,000 miles of transmission lines, the nation's largest electric transmission system, and more than 225,000 miles of distribution lines to deliver power to 5.6 million customers in 11 states. AEP also is one of the nation's largest electricity producers with nearly 29,000 megawatts of diverse generating capacity, including approximately 6,100 megawatts of renewable energy. AEP is investing $43 billion over the next five years to make the electric grid cleaner and more reliable. We are on track to reach an 80% reduction in carbon dioxide emissions from 2005 levels by 2030 and have a goal to achieve net zero by 2045. AEP is recognized consistently for its focus on sustainability, community engagement and inclusion. AEP's family of companies includes utilities AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana, east Texas and the Texas Panhandle). AEP also owns AEP Energy, which provides innovative competitive energy solutions nationwide. For more information, visit aep.com