Kaleida Health named LGBTQ+ 'High Performer' in HRC Healthcare Quality Index

Updated: Monday, June 8, 2026 4:20 PM

Kaleida Health named LGBTQ+ 'High Performer' in HRC Healthcare Quality Index

On Friday, June 4, 2026, the Human Rights Campaign (HRC) Foundation, the educational arm of the nation's largest lesbian, gay, bisexual, transgender, and queer (LGBTQ+) civil rights organization, released the biennial 2026 Healthcare Equality Index (HEI), the industry standard benchmarking tool for LGBTQ+ inclusion and equity practices in the health care field.

Every patient deserves safe, respectful, inclusive, dignified healthcare. Kaleida Health is proud to be recognized as an LGBTQ+ Healthcare Equality High Performer in the HRC Foundation's 2026 Healthcare Quality Index.

Kaleida Health earned perfect scores in the following criteria:

Non-Discrimination & Staff Training

• Patient Non-Discrimination Policy is LGBTQ+ inclusive
• Patient Non-Discrimination Policy is communicated

Visitation Non-Discrimination

• Visitation Policy is LGBTQ+ inclusive
• Visitation Policy is communicated

Staff Training

• LGBTQ+ staff training requirement was met
• LGBTQ+ staff training options were communicated

Patient Services & Support

• LGBTQ+ Patient Services and Support
• Patient Identification and Data Collection

Employee Benefits & Policies

• Employee Policies and Benefits

Patient & Community Engagement

Responsible Citizenship

In an era where healthcare access in general, HIV/AIDS treatment and prevention, and healthcare for transgender people specifically are under threat, the HEI remains a necessary and useful tool both for healthcare administrators and for individual patients.