How digital connectivity gives escalators a voice

Escalators, elevators, and moving walks are mechanical systems, and like any machine, their quality and durability are critical to safe and reliable operation.

Behind their smooth operation lies a complex world of engineering, maintenance, and now, intelligent technology. Today, digital connectivity helps elevate performance even further.

Cloud connectivity and predictive escalator insights

Connectivity transforms how we monitor, maintain, and optimize escalator systems, ensuring they run safely and seamlessly with minimal disruption.

By the end of 2024, more than 35% of Schindler's escalator and moving walk portfolio was connected to the Cloud, and the results speak for themselves-the more units we connect, the more we see improvements in uptime, reliability, and customer experience.

But imagine if these machines could talk. What if they could tell us how they're feeling, what they need, and how they're helping us every day?

Escalator diaries: The Trendsetter

In a stylish shopping mall where creating a memorable experience is everything, you might think of an escalator as another trendsetter. How? Escalators are engineered to be sleek, sophisticated, and seamlessly integrated into a building's architecture, moving thousands of visitors daily with grace and precision.

Connected escalators come equipped with smart sensors that constantly share data about equipment performance, energy usage, and health of individual components. A little vibration here, a temperature shift there-that's its cue to inform its caretakers before anything becomes a problem.

Escalator diaries: The Educator

Imagine it's a busy Monday morning, commuters heading to work and students on their way to class. Functioning as an educator, connected escalators are methodical and precise-calculating, comparing, and transmitting data.

While commuters move about their morning without a second thought to the vertical transportation they come across, a technician nearby reviews real-time data on a tablet. Thanks to this continuous monitoring of key components, it ensures a smooth, safe ride for all.