01/14/2026 | Press release | Archived content
"Real feel" temperatures have been as low as 5 degrees this week, yet far too many tenants across New York City are facing insufficient indoor heating and temperatures lower than those required by law. Anna Luft, NYLAG's Associate Director for Housing Policy and Advocacy, told The New York Times that the more than 200,000 New Yorkers who have reported heating issues each year over the past three winters is likely an undercount.
Unlike with rats, flooding or black mold, the persistence of heating issues may be linked to the idea that being cold at home is not that dire, said Anna Luft, the associate director for housing policy and advocacy at New York Legal Assistance Group, which provides legal help to low-income people.
"There is this idea: 'Oh, well there is a space heater,' or 'Put on a sweater or put on a coat, toughen up a little bit,'" Ms. Luft said. "There is this attitude among landlords, maybe, that they're not taking it seriously, but they should." She added that the cold can have serious effects on physical and mental well-being.
Tenant advocates believe that the tally of complaints is most likely an undercount, since it does not include heat issues in public housing, which are referred internally to the New York City Housing Authority, and because untold numbers of tenants never complain, unaware that they have recourse when the heat falters.
Read the full story, originally published in The New York Times on Jan. 14, 2026.
Los consejeros financieros del Grupo de Asistencia Legal de Nueva York (NYLAG) están aquí para ayudarle a revisar sus opciones, entender sus derechos y crear un plan personalizado para fortalecer su estabilidad financiera.
The newly created role will expand the scope of Luft's policy advocacy and community work to include private housing and intersecting issue areas.
City contract payment issues and chronic delays continue to threaten legal service providers' ability to provide critical services to hundreds of thousands of New Yorkers in need. The consequences of these delays are severe, and the need for a swift and complete resolution to this long-standing contracting issue is more urgent than ever.
From immigration advice to housing help, NYLAG's mobile legal clinic offers free legal support directly in the community.
Facing fear and uncertainty, Pedro, whose name has been changed to protect his identity, found solace in the fact that he had completed the standby guardianship paperwork necessary to designate a trusted person to take care of his children in the event of an immigration related emergency.
Attorneys with NYLAG's Tenants' Rights Unit spoke with the Queens Daily Eagle about some of the difficulties that have come with a recent shift to virtual intake for housing court.