CFIA - Canadian Food Inspection Agency

09/17/2026 | Press release | Distributed by Public on 09/17/2026 08:32

Philips Ingenia, Achieva and Intera MR Systems

Health product recall

Philips Ingenia, Achieva and Intera MR Systems

Last updated
2026-09-17

Summary

Product
Philips Ingenia, Achieva and Intera MR Systems
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information.

Audience
Healthcare

Affected products

Affected products

Lot or serial number

Model or catalogue number

Intera 1.5T MRI System- Main Unit

Not applicable.

INTERA 1.5T

Ingenia Ambition X

Not applicable.

782109

Ingenia Ambition X

Not applicable.

782138

Ingenia 3.0T CX

Not applicable.

781271

Ingenia 3.0T

Not applicable.

3.0T

Achieva 3.0T MRI System- Main Unit

Not applicable.

ACHIEVA 3.0T

Ingenia Elition X

Not applicable.

782136

Ingenia Elition X

Not applicable.

781358

Issue

When exporting diffusion tensor imaging (DTI) scans from a Philips MR system using the Enhanced MR DICOM format, the exports contain incorrect data (diffusion directions). If the Enhanced MR DICOM export is used in conjunction with third-party software for tractography (e.g. for mapping nerve fiber pathways in the brain), the software will not be able to correctly process the DTI data for reconstruction.

Additional information

Details
Original published date: 2026-09-17
Alert / recall type
Health product recall
Category
Health products - Medical devices - Radiology
Companies

Philips Medical Systems Nederland B.V.

Veenpluis 6, Best, Netherlands, 5684 PC

Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Recall date
2026-09-04
Identification number
RA-82636

Get notified

Receive emails about new and updated recall and safety alerts.

Subscribe

Date modified: 2026-09-17
CFIA - Canadian Food Inspection Agency published this content on September 17, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on September 17, 2026 at 14:32 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]