Cancel and reschedule scheduling requests without deleting the interview

Today, we're releasing cancel and reschedule actions for scheduling requests, giving recruiters a way to pull back a request they no longer need and to hand off a reschedule without anyone rebuilding the interview.

Until now, a scheduling request stayed on the activity once it was submitted. If plans changed, your only option was to delete the whole activity and start over.

Cancel a request you no longer need

Open any pending or active scheduling request and click Cancel request.

The interview schedule moves back to "Needs to be Scheduled," and an activity feed item on the candidate records who cancelled it. On the coordinator's side, the request drops off their dashboard automatically, so their queue only shows live work.

Cancelling also clears the way to submit a fresh request against the same interview whenever you are ready.

Request a reschedule after an interview is booked

Once a request is completed and the interview is on the calendar, open it and click Create reschedule request. The new request copies everything over from the completed one, so you can adjust only what changed, like the preferred interview window, and submit.

A "Reschedule Requested" badge appears on the interview schedule, and the request enters the coordinator's queue like any other scheduling request. When the interview is rescheduled, the badge clears on its own. The interview keeps the full history of its scheduling rounds, so you can see every request that has been submitted against it, and you can start another round from the same place if plans change again.

Find rescheduling work on the Interviews Dashboard

In the coordinator's default view, a schedule with an open reschedule request still appears, now carrying the Reschedule Requested badge alongside the new request and its updated details.

A dedicated Needs Rescheduling filter view surfaces only the schedules waiting on rescheduling work, and you can filter for cancelled requests as well.

For recruiting coordinators, the dashboard goes back to being a reliable task list. For recruiters, a reschedule becomes a tracked handoff rather than a message someone has to remember to act on.

Getting started

Available for Enterprise Customers and the Advanced Scheduling Add-on. To cancel a request or start a reschedule, open the scheduling request on the interview and choose the action.